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ABOUT SANDAL HUDDERSFIELD.

Find out more about what we do and our team.

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BMW Sales Executive - Huddersfield

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Diagnostic Vehicle Technician - Huddersfield

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Bodyshop Painter/Smart Repair Technician - Huddersfield

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BMW Sales Executive - Wakefield

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MINI Sales Executive - Wakefield

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Apprentice Parts Advisor - Wakefield

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Parts Advisor - Wakefield

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Vehicle Technician - Wakefield

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Sandal Sales Event

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Valetor - Huddersfield

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Social Media Executive - Wakefield

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BMW M Performance Video

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Aftersales Retention Manager - Wakefield

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Sandal BMW Annual Golf Day

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BMW i3 Service Inclusive

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BMW Vision 100

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Sandal Huddersfield - Electric Week

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Pre Reg Offers - Sandal Huddersfield

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Immediate Delivery Offers.

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Where Next?

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BMW XDRIVE.

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ROAD TAX CHANGES 01/04/2017

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Meet the team

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Richard Avery

Dealer Principal
  • Years at the dealership 20
  • Years in the industry 20
  • Department Management
  • Hobbies Music

James Whitefield

Sales Manager
  • Years at the dealership 13
  • Years in the industry 19
  • Department Sales
  • Hobbies Walking and Spending time with Family

Howard Samuels

Corporate Sales Manager
  • Years at the dealership 4
  • Years in the industry 34
  • Department Corporate Sales
  • Hobbies Male Voice Choir and Walking the Yorkshire Countryside

Chris Cole

Assistant Sales Manager
  • Years at the dealership 2
  • Years in the industry 25
  • Department Sales
  • Hobbies Swimming and spending time with family

Chris Kendal

Retail Manager
  • Years at the dealership 9
  • Years in the industry 13
  • Department Sales
  • Hobbies Golf, Watching Rugby Union and Spending time with family

Gary Millaird

Retail Manager
  • Years at the dealership 6
  • Years in the industry 12
  • Department Sales
  • Hobbies Motor Racing, Dog Walking and spending time with the family

Martin Sammon

Retail Manager
  • Years at the dealership 1
  • Years in the industry 10
  • Department Sales
  • Hobbies Grazing, Shooting, Dancing, Pilates.

Kate Knowd

Sales Executive
  • Years at the dealership 2
  • Years in the industry 2
  • Department Sales
  • Hobbies Cooking, Music and Driving

Dave Cowen

Sales Executive
  • Years at the dealership 1
  • Years in the industry 1
  • Department Sales
  • Hobbies High Diving

Giles Brett

Sales Executive
  • Years at the dealership 1
  • Years in the industry 10
  • Department Sales
  • Hobbies Golf, Eating Out and Spending Time with the Family

Mark Edwards

Sales Executive
  • Years at the dealership 1
  • Years in the industry 10
  • Department Sales
  • Hobbies Cinema & Walking

James Hammond

Sales Executive
  • Years at the dealership 1
  • Years in the industry 10
  • Department Sales
  • Hobbies Motor Racing & Pets

Stacy Rymer

Sales Executive
  • Years at the dealership 1
  • Years in the industry 3
  • Department Sales
  • Hobbies Gym & Films

Thomas Yau

Sales Executive
  • Years at the dealership 4
  • Years in the industry 4
  • Department Sales
  • Hobbies MMA, Tennis, Texas Hold'em Poker

Tom Jennings

Sales Executive
  • Years at the dealership 1
  • Years in the industry 5
  • Department Sales

Janet Townend

Sales Executive
  • Years at the dealership 11
  • Years in the industry 19
  • Department Sales
  • Hobbies Horse Riding

Danny Wright

Sales Executive
  • Years at the dealership 11
  • Years in the industry 16
  • Department Sales
  • Hobbies Golf, Fishing & Spending time with the family

Alison Taylor

BMW i Genius
  • Years at the dealership 12
  • Years in the industry 12
  • Department Sales
  • Hobbies Horse Riding

Sam Chadwick

Product Genius
  • Years at the dealership 1
  • Years in the industry 1
  • Department Sales
  • Hobbies Cycling

Josh Clayton

Product Genius
  • Years at the dealership 1
  • Years in the industry 1
  • Department Sales
  • Hobbies Cinema

Gareth Virr

Concierge
  • Years at the dealership 5
  • Years in the industry 5
  • Department Reception
  • Hobbies Football

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Pleasant people to deal with

Service

As always the Staff are friendly and helpful as ever. And you know that you can trust them to do a good job for you.

Service

The whole experience was very easy and the people professional and friendly.

Service

On arrival, I was asked to return at 5pm, when I questioned the need to have my car for that length of time for approximately 90minutes work, suddenly the car would be ready at 10.30am! Also, on my return home i noticed a wheel bolt missing!!

Service

Completed on time with good communication. Prompt remedial action taken when I found someone had clipped a door mirror while waiting for me to collect the car

Service

Pleased with the service I got.

Service

I received my new vehicle back with an additional fault and my rim had a chip on it

Service

I had booked a loan car but on arrival I was kept waiting for 15 mins before someone came to tell me they had none available. It was made clear to me that this was my problem not the dealerships.... really!

Service

It was a pleasure to deal with Mr Jeremy Lovatt.

Service

There was little contact on progress and the service staff were difficult to get hold of when trying to check progress and organise transport to collect the car.Finally collected the car after 6pm, 45 mins after being told it was ready.

Service

All work carried out quickly & professionally.

Service

Only a simple job (wheel repair but completed efficiently and with great courtesy.

Service

Booked in for basic service + MOT at 0800 with the vehicle not ready to collect until after 1600 (8 hours plus). A narrower timescale would be much appreciated.

Service

Had to wait at least 10 minutes to be booked in

Service

I had rear panel damage to my car which was touched up by the previous owner. This was missed by BMW and myself. This was only noticed by myself when the car had to be towed back to BMW. I now have to live with it or get it repaired at my cost.

Service

Work done in time and to the quality expected. Friendly service guy. Good facilities at the dealership. Clean and tidy.

Service

Booked in for whining noise (3rd time for this) they took no action on this instead just carried out a MOT on a car that was to young to need it. Just a wasted day for me. Normally a good dealer but this Time hopeless and confused.

Service

Good service but too expensive.

Service

Overall happy.

Service

They had problems but the lady in question (Sarah) was 100% proffesional and she sorted it.

Service

Quick service. Great communication and really professional people.

Service

When i picked the car up I was in a rush & it took 10/15 minutes for someone to bring me my keys. I was then informed that you were a man down so didn't manage to clean my car.

Service

Good people and good work

Service

There was a problem. It was fixed in an efficient and timely manner. Free coffee s well!! Got to be satisfied.

Service

Great customer service from all the staff.

Service

Early appointment and problem resolution

Service

It was easy to book my car in and get a courtesy car. That evening got home and noticed it has not been washed very well and had some bugs on front so got cleaned them of, Then noticed damage along all window seal - which i have spoke to chris - ong

Service

Good service, all staff friendly and helpful and the service was efficient. The cost of the service was in my opinion quite expensive but this dealership were competetive compared to others and gave me a further discount.

Service

First class service as always

Service

Sandal seem to have customer service and satisfaction perfected. Every member of staff makes you feel welcome. The only negative I can say was about the loan car they gave me. I drive an auto and the gave me a manual so it took some getting used to.

Service

Car in for service for brake fluid change only.Slight delay in keys being returned.Otherwise it would be a 5 out of 5.

Service

The work was done to a good standard in a timely fashioon

Service

Two issues which needed addressing have not been properly sorted. Driver door still creaks on opening and closing. Warning on car computer about vertical headlight aim still persists despite Sandal advising there was nothing wrong with the light.

Service

Comedy of errors. Unable to follow simple instructions. Wanted to charge for diagnostics for a warranty claim. you pay premium prices for a premium service, not a complete shambles and a cover up job.

Service

5 * for oil and filter service

Service

Poor communication and lack of consideration.

Service

Attentive service staff, I was kept fully updated and work completed ahead of expectations.

Service

I had an issue with my parking sensor. John at Sandal immediately identified the problem and gave me a cost and timescale to rectify this. My only frustration with the issue was not necessarily related to Sandal but the cost of the work.

Service

The car was ready, washed and vacuumed, and finished in the time we agreed

Service

The car was cleaned to a very high standard.

Service

The car was serviced to the timetable agreed and ready on time with no problems.

Service

great efficient service, no problems

Service

The work carried out was of a good standard and do quite quickly but dint have any courtesy cars and had to get taxis to and from the dealership

Service

The courtesy and cheerfulness shown be members of staff.

Service

sorted all issues

Service

Although they said they couldn't find a fault they replaced the sender unit on the fuel tank. Fuel gauge is still faulty and we have had to book car back in. When we got car back from repair, the inside smells of diesel and still does after 2 weeks

Service

Very polite, friendly staff

Service

You performed correctly

Service

I was contacted to have the car serviced as I had paid for the servicing when I bought the car and it was booked in.It was completed and ready when promised.As good a service as I have ever had .

Service

Initially given the wrong price for the running in service on my M4 and was quoted for an oil and filter service. The work was dealt with by Mini rather than BMW and info regarding service was sparse. Drivers seat was left dusty More info but .......

Service

car collected, returned on time, job done and in immaculate condition

Service

Good service but out of stock replacement rear wiper blade.

Service

I think the service department needs to sharpen up. Very little interaction with the people dealing with the service, other than the basics. Take the keys, and paying the bill on my return.

Service

My car needed updates recommended by BMW and although I was informed at the time of booking my car in by telephone it would have been better if I was informed of the time scale involved. You do contact me by phone and email on other matters.

Service

Very efficient service

Service

Very pleasant environment and staff members very accommodating

Service

Everything went smoothly and exactly as arranged.

Service

I am not so keen on the change to not having the service staff as part of the main showroom, and the time spent waiting to be seen has increased. Other than that everything else was ok.

Service

All details of job works are been documented has good customer service.

Service

The problem was not resolved nor was an appointment offered

Service

No issues with the service

Service

Staff very courteous, all work was carried out in a timely manner and I even got a decent loan car.

Service

Service good after initial contact with Service Manager. Given that the car is 9 months old and had developed a fault I was shocked to be advised of the charging policy. Whilst I understand what was said I found it heavy handed.

Service

The price quoted wasn't honoured and it took in excess of 3 hours to change 4 tyres

Service

I am not aware of what work that has been undertaken, what has been replaced or checked. I have already contacted BMW UK for clarification on what should be included in my service pack and what paperwork I should expect to receive from the dealership

Service

What I have come to expect from a quality organisation

Service

Carl and the team at Sandall could not have been more helpful and accommodating. They set expectations and kept me up to date. First rate service. Thanks

Service

Top class all round. Only nit-bit, went on for longer than two hours, minor detail but I could have planned work better had I known.

Service

Spent a lot of time waiting around for anybody to emerge from the back office, both when dropping the car off and when picking it up. Appalling customer service, it was like I was interrupting their day.

Service

When I collected the car it was covered in a grey sparkling dust, the tyres were grey instead of black and not exactly clean inside. I think I have been quite generous by giving 2 stars.

Service

always curtious, helpful and fair

Service

I shouldn't have to negotiate on price. You have a discount scale on your system but do not offer your customers the best price available to them unless they ask for it. This creates bad feeling.

Service

All my expectations were met and delivered with great service as always.

Service

Car in for service/mot. Agreed 4 hour slot. Told on arrival car needed all day.A charge of £30 was applied at mot due to tyre rotation positioning being incorrect. Subsequently told no time to carry out valet 'as valet requires wheels removed'.

Service

no complaint; no issues outstanding

Service

This is a very swept up operation; efficient and very customer friendly. From the welcoming cup of coffee, through to the return of the immaculately valeted car, everything works just as it should.

Service

Did everything requested

Service

Rob in Service is brilliant, a real asset to your company

Service

Good service, friendly and helpful.

Service

Happy with service, just a little dissatisfied that to rectify a parking sensor fault the front number plate surround had to be removed to see if the fault would be rectified. Surely this should be rectified without having to alter the car from std.

Service

My vehicle was damaged whilst in your hands and it took several days for me to be given an explanation, also this was the third time something like this as happened.

Service

Service could not be faulted

Service

Couldnt have been more efficient. Had issues trying to sort with stratstone so came back to sandal even though i have moved away and had to drive an hour

Service

CONTACT IS ALWAYS VERY GOOD AND THE SERVICE IS ALWAYS FIRST CLASS

Service

It was made very easy by the sales staff, they had exactly the car I wanted to test drive and I made my purchase decision during the drive.

Sales

third time now with Hudds & Stacey/Gary. No messing about, no bullshit, just helped me get what I wanted at a deal that was fair to both parties.

Sales

Sales people were polite, informative, not pushy and taylored to my needs

Sales

Excellent customer service from James

Sales

Stacy was excellent in helping me order and take delivery of my new car. This is the 3rd BMW and 2nd ordered via Stacy.

Sales

From the initial inquiries regarding a new car everything was explained carefully and clearly to me by salesperson Dave Cowen. I never felt under any pressure to buy and felt that I had plenty of time to decide everything.

Sales

The overall service from start to finish was perfect,the sales executive James Hammond could not off done any more to make us feel satisfied with the professional way he dealt with our needs, he was so helpful and could not do enough for us ,

Sales

Helpful and worked tirelessly to find the right model for our needs. James couldn't do enough for me along the purchase journey. He was genuinely as excited as I was to get my new 420i!

Sales

Everything was done very well

Sales

Sales person Kate knowd was excellent

Sales

Staff operate in a friendly and professional way, unlike the stereotypical 'car salesman'

Sales

Very professional and friendly. The sales person (Mark Edwards) took time to enable me to choose the right car for me and then persevered through some tough financial negotiations. All in it was a great purchase experience.

Sales

Understood my requirements and went the extra mile to satisfy them

Sales

Excellent service throughout the process. I was kept well informed about how everything was progressing, and found the staff to be very professional.

Sales

The sales and reception staff were professional, friendly and helpful.

Sales

Dave cohen and martin Sammon at Bmw sandal in wakefield were excellent.

Sales

Excellent service and communication throughout the process

Sales

Excellent levels of customer service that were personalised, the sales representative was attentive and listened to our points of view and worked with us to achieve our desired outcomes

Sales

The sales staff were freindly and a pleasure to deal with

Sales

excellent service

Sales

Tom Yau was an excellent sales person, professional, personal and courteous which made the whole experience simple

Sales

The service provided by Giles was excellent from the first minute of meeting until I left with the new car

Sales

Friendly knowledgeable staff who like us didn't take it to seriously. And was able to laugh and joke throughout the process.

Sales

Excellent service, would have given a 5 apart from concerns over car delivery date