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ABOUT SANDAL HUDDERSFIELD.

Find out more about what we do and our team.

Latest News & Events

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Impress with the new BMW Shadow Edition

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BMW Sales Executive - Huddersfield

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Valetor - Huddersfield

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Diagnostic Vehicle Technician - Huddersfield

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Bodyshop Painter/Smart Repair Technician - Huddersfield

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Service Controller - Huddersfield

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Parts Advisor – Huddersfield

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BMW Sales Executive - Wakefield

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MINI Sales Executive - Wakefield

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Parts Advisor - Wakefield

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MINI Showroom Genius (Host) - Wakefield

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Vehicle Technician - Wakefield

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Service Manager - Wakefield

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Brake Disc and Pad Offer

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Apprentice Parts Advisor - Wakefield

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Sandal Sales Event

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BMW M Performance Video

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Aftersales Retention Manager - Wakefield

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Sandal BMW Annual Golf Day

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BMW i3 Service Inclusive

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BMW Vision 100

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Sandal Huddersfield - Electric Week

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Pre Reg Offers - Sandal Huddersfield

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Immediate Delivery Offers.

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Where Next?

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BMW XDRIVE.

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ROAD TAX CHANGES 01/04/2017

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Meet the team

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Richard Avery

Dealer Principal
  • Years at the dealership 20
  • Years in the industry 20
  • Department Management
  • Hobbies Music

James Whitefield

Sales Manager
  • Years at the dealership 13
  • Years in the industry 19
  • Department Sales
  • Hobbies Walking and Spending time with Family

Howard Samuels

Corporate Sales Manager
  • Years at the dealership 4
  • Years in the industry 34
  • Department Corporate Sales
  • Hobbies Male Voice Choir and Walking the Yorkshire Countryside

Chris Cole

Assistant Sales Manager
  • Years at the dealership 2
  • Years in the industry 25
  • Department Sales
  • Hobbies Swimming and spending time with family

Chris Kendal

Retail Manager
  • Years at the dealership 9
  • Years in the industry 13
  • Department Sales
  • Hobbies Golf, Watching Rugby Union and Spending time with family

Gary Millaird

Retail Manager
  • Years at the dealership 6
  • Years in the industry 12
  • Department Sales
  • Hobbies Motor Racing, Dog Walking and spending time with the family

Martin Sammon

Retail Manager
  • Years at the dealership 1
  • Years in the industry 10
  • Department Sales
  • Hobbies Grazing, Shooting, Dancing, Pilates.

Kate Knowd

Sales Executive
  • Years at the dealership 2
  • Years in the industry 2
  • Department Sales
  • Hobbies Cooking, Music and Driving

Dave Cowen

Sales Executive
  • Years at the dealership 1
  • Years in the industry 1
  • Department Sales
  • Hobbies High Diving

Giles Brett

Sales Executive
  • Years at the dealership 1
  • Years in the industry 10
  • Department Sales
  • Hobbies Golf, Eating Out and Spending Time with the Family

Mark Edwards

Sales Executive
  • Years at the dealership 1
  • Years in the industry 10
  • Department Sales
  • Hobbies Cinema & Walking

James Hammond

Sales Executive
  • Years at the dealership 1
  • Years in the industry 10
  • Department Sales
  • Hobbies Motor Racing & Pets

Stacy Rymer

Sales Executive
  • Years at the dealership 1
  • Years in the industry 3
  • Department Sales
  • Hobbies Gym & Films

Thomas Yau

Sales Executive
  • Years at the dealership 4
  • Years in the industry 4
  • Department Sales
  • Hobbies MMA, Tennis, Texas Hold'em Poker

Tom Jennings

Sales Executive
  • Years at the dealership 1
  • Years in the industry 5
  • Department Sales

Janet Townend

Sales Executive
  • Years at the dealership 11
  • Years in the industry 19
  • Department Sales
  • Hobbies Horse Riding

Danny Wright

Sales Executive
  • Years at the dealership 11
  • Years in the industry 16
  • Department Sales
  • Hobbies Golf, Fishing & Spending time with the family

Alison Taylor

BMW i Genius
  • Years at the dealership 12
  • Years in the industry 12
  • Department Sales
  • Hobbies Horse Riding

Sam Chadwick

Product Genius
  • Years at the dealership 1
  • Years in the industry 1
  • Department Sales
  • Hobbies Cycling

Josh Clayton

Product Genius
  • Years at the dealership 1
  • Years in the industry 1
  • Department Sales
  • Hobbies Cinema

Gareth Virr

Concierge
  • Years at the dealership 5
  • Years in the industry 5
  • Department Reception
  • Hobbies Football

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Service staff excellent, disappointed in the cost of tyres and parts. I had my tyres replaced at Sandals in the past due to a competitive price but now they are over a third more expensive than national tyre companies.

Service

It took me over 30 minutes to book my car in at the desk, even after the receptionists called service several times, no one appeared. Waited over 2 hrs and a half. for my first service. ( quoted 1 hr )

Service

Because they did not find the cause of the problem but still charged me.

Service

Efficient and friendly

Service

Because I was completely satisfied! I was loaned a car for the time my own was being adjusted for safety reasons as per your recent recall. My vehicle was ready for collection as had been agreed and had also been cleaned for me.Much appreciated!!

Service

See above answer

Service

As above, whilst the MOT was carried out on time as planned, the damaged caused in your workshop took over a week to repair, even though I was initial told my car would be returned within two days!

Service

Problems reported have not been resolved first time

Service

Customer service great. Car not washed/cleaned post service. Presume that this is still part of the service.

Service

Well car went in for repair and left me stranded without a car. Got car back and things are broken

Service

Kept abreast of progress and notified of completion.

Service

Satisfied

Service

Car available on time

Service

We have been made to feel at ease every time we have visited the premises and well looked after explaining every process fully .

Service

Because it was much more efficient. I don't need to talk to someone let alone spend 25minutes to get my keys back, as happened last time.

Service

My second visit for service was handled very well however hard to score higher than 2 as the service was delayed by 2 weeks from my first visit as my loan car wasn't secured

Service

Staff were great just costs were crazy

Service

I said that this was not good enough and that I needed my car back as I was returning to work the next day. Eventually, I was 99% assured that it would be back on the same day but this only came after I had done all of the running around.

Service

See 1 above

Service

Outstanding customer service by Jeremy in the sales department

Service

Kept me informed of work required and what it would cost - so no surprises.

Service

Service assistant was very good.

Service

In line with the awful service received throughout my dealings with Sandal Huddersfield, I was told that the cheque paying me £15,000 for my car would be posted to me. It was left on someone's desk for ten days and not sent to me.

Service

John onservice is excellent with his approach to every matter

Service

Pleasant people to deal with

Service

As always the Staff are friendly and helpful as ever. And you know that you can trust them to do a good job for you.

Service

On arrival, I was asked to return at 5pm, when I questioned the need to have my car for that length of time for approximately 90minutes work, suddenly the car would be ready at 10.30am! Also, on my return home i noticed a wheel bolt missing!!

Service

The whole experience was very easy and the people professional and friendly.

Service

Pleased with the service I got.

Service

Completed on time with good communication. Prompt remedial action taken when I found someone had clipped a door mirror while waiting for me to collect the car

Service

I received my new vehicle back with an additional fault and my rim had a chip on it

Service

I had booked a loan car but on arrival I was kept waiting for 15 mins before someone came to tell me they had none available. It was made clear to me that this was my problem not the dealerships.... really!

Service

It was a pleasure to deal with Mr Jeremy Lovatt.

Service

Only a simple job (wheel repair but completed efficiently and with great courtesy.

Service

All work carried out quickly & professionally.

Service

There was little contact on progress and the service staff were difficult to get hold of when trying to check progress and organise transport to collect the car.Finally collected the car after 6pm, 45 mins after being told it was ready.

Service

Booked in for basic service + MOT at 0800 with the vehicle not ready to collect until after 1600 (8 hours plus). A narrower timescale would be much appreciated.

Service

Had to wait at least 10 minutes to be booked in

Service

I had rear panel damage to my car which was touched up by the previous owner. This was missed by BMW and myself. This was only noticed by myself when the car had to be towed back to BMW. I now have to live with it or get it repaired at my cost.

Service

Work done in time and to the quality expected. Friendly service guy. Good facilities at the dealership. Clean and tidy.

Service

Booked in for whining noise (3rd time for this) they took no action on this instead just carried out a MOT on a car that was to young to need it. Just a wasted day for me. Normally a good dealer but this Time hopeless and confused.

Service

Good service but too expensive.

Service

Overall happy.

Service

They had problems but the lady in question (Sarah) was 100% proffesional and she sorted it.

Service

Quick service. Great communication and really professional people.

Service

When i picked the car up I was in a rush & it took 10/15 minutes for someone to bring me my keys. I was then informed that you were a man down so didn't manage to clean my car.

Service

Good people and good work

Service

There was a problem. It was fixed in an efficient and timely manner. Free coffee s well!! Got to be satisfied.

Service

Great customer service from all the staff.

Service

Early appointment and problem resolution

Service

It was easy to book my car in and get a courtesy car. That evening got home and noticed it has not been washed very well and had some bugs on front so got cleaned them of, Then noticed damage along all window seal - which i have spoke to chris - ong

Service

Good service, all staff friendly and helpful and the service was efficient. The cost of the service was in my opinion quite expensive but this dealership were competetive compared to others and gave me a further discount.

Service

Sandal seem to have customer service and satisfaction perfected. Every member of staff makes you feel welcome. The only negative I can say was about the loan car they gave me. I drive an auto and the gave me a manual so it took some getting used to.

Service

First class service as always

Service

The work was done to a good standard in a timely fashioon

Service

Car in for service for brake fluid change only.Slight delay in keys being returned.Otherwise it would be a 5 out of 5.

Service

Two issues which needed addressing have not been properly sorted. Driver door still creaks on opening and closing. Warning on car computer about vertical headlight aim still persists despite Sandal advising there was nothing wrong with the light.

Service

Comedy of errors. Unable to follow simple instructions. Wanted to charge for diagnostics for a warranty claim. you pay premium prices for a premium service, not a complete shambles and a cover up job.

Service

5 * for oil and filter service

Service

I had an issue with my parking sensor. John at Sandal immediately identified the problem and gave me a cost and timescale to rectify this. My only frustration with the issue was not necessarily related to Sandal but the cost of the work.

Service

Poor communication and lack of consideration.

Service

Attentive service staff, I was kept fully updated and work completed ahead of expectations.

Service

The car was cleaned to a very high standard.

Service

The car was ready, washed and vacuumed, and finished in the time we agreed

Service

The car was serviced to the timetable agreed and ready on time with no problems.

Service

great efficient service, no problems

Service

I demonstrated two model variants and nothing was too much trouble.

Sales

see Q1

Sales

As above.

Sales

No pressure to get in the car and leave. Time was given to discuss the vehicle and controls.

Sales

Outstanding customer service from knowledgeable professionals with ultimately a wonderful vehicle as the outcome

Sales

Good experience, have bought new before but this experience beats the others hands down.

Sales

Professional & efficient service

Sales

The service we received from both the salesman (James Hammond), the reception team and the sales manager was excellent. The advice and knowledge and the time spent with us contributed to our decision to purchase a BMW.

Sales

It was made very easy by the sales staff, they had exactly the car I wanted to test drive and I made my purchase decision during the drive.

Sales

third time now with Hudds & Stacey/Gary. No messing about, no bullshit, just helped me get what I wanted at a deal that was fair to both parties.

Sales

Sales people were polite, informative, not pushy and taylored to my needs

Sales

Excellent customer service from James

Sales

Stacy was excellent in helping me order and take delivery of my new car. This is the 3rd BMW and 2nd ordered via Stacy.

Sales

From the initial inquiries regarding a new car everything was explained carefully and clearly to me by salesperson Dave Cowen. I never felt under any pressure to buy and felt that I had plenty of time to decide everything.

Sales

The overall service from start to finish was perfect,the sales executive James Hammond could not off done any more to make us feel satisfied with the professional way he dealt with our needs, he was so helpful and could not do enough for us ,

Sales

Helpful and worked tirelessly to find the right model for our needs. James couldn't do enough for me along the purchase journey. He was genuinely as excited as I was to get my new 420i!