Assistant CRM Manager - Huddersfield03/12/2018
Are you a confident, considerate and patient person? Do you enjoy getting into the detail of a problem in order to find a solution, and in doing so, actually help someone?
Sandal Huddersfield has an opening for an Assistant Manager in the Customer Relationship team, ideally suited to someone who is outgoing, follows procedures and thrives in an environment where providing exceptional customer service is the number one priority.
As a member of our small professional team, your team will be responsible for:
· Supporting the Aftersales team with inbound and outbound service and repair request calls to our customers
· Effective enquiry management
· Cleansing and updating the database, accurately recording customer information
· Identifying prospect and sales opportunities for the Service team
Your customer relationship experience should be comprehensive but not necessarily in the motor industry, and ideally you will have leadership experience or at least be ready for the next step and ready to learn again.
This role reports to the Customer Relationship Manager, and involves working closely with both our Huddersfield and Wakefield Aftersales teams to ensure our business potential is maximised and we exceed our customers’ expectations.
We offer an attractive salary and excellent working conditions. We have a full time or part time contract available. Full-time: week days and alternate Saturdays with a day off during the week totalling 44.5 hours per week. Part-time: full days on Monday, Friday and Saturday totalling 24 hours per week.
To apply, please forward a copy of your CV to firstname.lastname@example.org