Service Controller
Sandal Wakefield is currently looking to recruit a Service Controller. The primary focus is to support the Service Manager drive forward customer service levels andsales performance at their BMW and MINI Retailer on Dewsbury Road. This is a fantastic opportunity for an existing Assistant Service Manager, or an established Senior Service Advisor, who is determined to test and prove themselves for the next step in their career with a prestige brand.
The Service Department at Sandal Wakefield is a fast-moving facility with a twenty bay Workshop, Tyre Bay, Valet Bay, and MOT facility. We are looking for a candidate to add value and to contribute to the ongoing success of company. You will be a confident professional who has an ability to organise their team. By offering solutions and advice you will maintain good levels of communication within the Sandal Group.
We will provide an in-depth training programme that will allow the successful candidate to take charge of key areas of the department, organising their staff and ensuring that our business objectives are achieved.
The importance of this key role is paramount to Sandal; being one of the largest privately owned BMW/MINI Retailers in the area, our aim is to deliver a premium service to our customers. Reporting directly to the Service Manager you will be responsible for
· Monitoring and maintaining operating systems and standards
· Ensuring our business potential is maximised
· Improving Customer Satisfaction levels
· Coaching and developing members of the Service Department
Previous retail motor industry experience, at dealership level is essential, as is a full driving licence.
If you are an enthusiastic, organised and professional person who wants to join the largest retailer of BMW and MINI vehicles in West Yorkshire, please write with a full CV, covering letter stating why you should be considered for this key role and detail of your notice period to servicemanager@sandalwakefieldbmw.net and quote WAK/SC or apply via the link below.