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ABOUT SANDAL HUDDERSFIELD.

Find out more about what we do and our team.

Latest News & Events

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Trainee Customer Service Telephone Advisor - Wakefield

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Service Advisor - Wakefield

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Aftersales Cost Clerk - Huddersfield

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BMW Sales Executive - Huddersfield

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Diagnostic Vehicle Technician - Huddersfield

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Parts Advisor – Huddersfield

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Bodyshop Paint Technician - Huddersfield

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Tyre Fitter - Huddersfield

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BMW Sales Executive - Wakefield

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MINI Sales Executive - Wakefield

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Perfect Sales Event

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Impress with the new BMW Shadow Edition

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Accounts Administrator (Maternity Cover) - Wakefield

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Accounts Administrator - Wakefield

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Accounts Administrator - Huddersfield

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Assistant Accountant - Wakefield

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Assistant Accountant - Huddersfield

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Pay Monthly Service Plan

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The BMW Lower Emissions Allowance.

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Brake Disc and Pad Offer

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Sandal Sales Event

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BMW M Performance Video

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Sandal BMW Annual Golf Day

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BMW i3 Service Inclusive

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BMW Vision 100

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Sandal Huddersfield - Electric Week

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Where Next?

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BMW XDRIVE.

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ROAD TAX CHANGES 01/04/2017

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What type of BMW Engine is right for you?

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Meet the team

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Richard Avery

Dealer Principal
  • Years at the dealership 20
  • Years in the company
  • Years in the industry 20
  • Department Management
  • Hobbies Music

James Whitefield

Sales Manager
  • Years at the dealership 13
  • Years in the company
  • Years in the industry 19
  • Department Sales
  • Hobbies Walking and Spending time with Family

Howard Samuels

Corporate Sales Manager
  • Years at the dealership 4
  • Years in the company
  • Years in the industry 34
  • Department Corporate Sales
  • Hobbies Male Voice Choir and Walking the Yorkshire Countryside

Chris Cole

Assistant Sales Manager
  • Years at the dealership 2
  • Years in the company
  • Years in the industry 25
  • Department Sales
  • Hobbies Swimming and spending time with family

Chris Kendal

Retail Manager
  • Years at the dealership 9
  • Years in the company
  • Years in the industry 13
  • Department Sales
  • Hobbies Golf, Watching Rugby Union and Spending time with family

Gary Millaird

Retail Manager
  • Years at the dealership 6
  • Years in the company
  • Years in the industry 12
  • Department Sales
  • Hobbies Motor Racing, Dog Walking and spending time with the family

Martin Sammon

Retail Manager
  • Years at the dealership 1
  • Years in the company
  • Years in the industry 10
  • Department Sales
  • Hobbies Grazing, Shooting, Dancing, Pilates.

Kate Knowd

Sales Executive
  • Years at the dealership 2
  • Years in the company
  • Years in the industry 2
  • Department Sales
  • Hobbies Cooking, Music and Driving

Dave Cowen

Sales Executive
  • Years at the dealership 1
  • Years in the company
  • Years in the industry 1
  • Department Sales
  • Hobbies High Diving

Giles Brett

Sales Executive
  • Years at the dealership 1
  • Years in the company
  • Years in the industry 10
  • Department Sales
  • Hobbies Golf, Eating Out and Spending Time with the Family

Mark Edwards

Sales Executive
  • Years at the dealership 1
  • Years in the company
  • Years in the industry 10
  • Department Sales
  • Hobbies Cinema & Walking

James Hammond

Sales Executive
  • Years at the dealership 1
  • Years in the company
  • Years in the industry 10
  • Department Sales
  • Hobbies Motor Racing & Pets

Stacy Rymer

Sales Executive
  • Years at the dealership 1
  • Years in the company
  • Years in the industry 3
  • Department Sales
  • Hobbies Gym & Films

Thomas Yau

Sales Executive
  • Years at the dealership 4
  • Years in the company
  • Years in the industry 4
  • Department Sales
  • Hobbies MMA, Tennis, Texas Hold'em Poker

Tom Jennings

Sales Executive
  • Years at the dealership 1
  • Years in the company
  • Years in the industry 5
  • Department Sales

Janet Townend

Sales Executive
  • Years at the dealership 11
  • Years in the company
  • Years in the industry 19
  • Department Sales
  • Hobbies Horse Riding

Danny Wright

Sales Executive
  • Years at the dealership 11
  • Years in the company
  • Years in the industry 16
  • Department Sales
  • Hobbies Golf, Fishing & Spending time with the family

Alison Taylor

BMW i Genius
  • Years at the dealership 12
  • Years in the company
  • Years in the industry 12
  • Department Sales
  • Hobbies Horse Riding

Sam Chadwick

Product Genius
  • Years at the dealership 1
  • Years in the company
  • Years in the industry 1
  • Department Sales
  • Hobbies Cycling

Josh Clayton

Product Genius
  • Years at the dealership 1
  • Years in the company
  • Years in the industry 1
  • Department Sales
  • Hobbies Cinema

Gareth Virr

Concierge
  • Years at the dealership 5
  • Years in the company
  • Years in the industry 5
  • Department Reception
  • Hobbies Football

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

As above

Service

Service carried out in good time convenience.As previous

Service

Helpful staff.

Service

All completed on time and car returned cleaned inside and out.

Service

No problems encountered with the process

Service

See comment above plus only one of the reported faults could be eradicated.

Service

The job took a lot longer than anticipated, not entirely the fault of Sandal BMW, but keeping me informed of progress wasn't completely satisfactory.

Service

the politeness and comfort during my wait for my car,an excellent explanation what had been done during the service of my car

Service

As above

Service

See above answer

Service

I called and did not get a call back after leaving my number. Called again a few days later still no call back. Eventually on my third call did I get a call back. My car was picked up and dropped off on the same day but no courtesy car was available

Service

my visit was a factory recall and I have no idea what was or was not done

Service

Your customer service assistant called Sarah was the most helpful and pleasant person that I have come across in any main dealer service department; what ever you are paying Sarah is probably not enough!

Service

If they had checked both sides to ensure the issue would not have returned and I wouldnt have had to repeat the process a week later I would have awarded 5 stars.

Service

Completed on time and car immaculate on collection

Service

As above....cost. How can the labour cost for a vehicle be higher on an hourly basis than a locum NHS Doctor !!!

Service

At first I was told that the issue could not be fixed under warranty however, after looking at the car, I was told it could be. The procedure was fast and smooth

Service

Works completed on time and first time. The only issue was the length of time to get a courtesy car. The timescale was so long I booked the car in without a courtesy car, BUT this dealership brought me home so they couldn't have been better, thanks!

Service

Had slight delay getting part but kept up to date with progress and soon completed

Service

Problem with ad blue system resolved after having been into a different BMW dealer on two previous occasions. The car was recovered from my place of work and a hire car was organised through Enterprise - all very efficiently

Service

I spent over £800 on a service and MOT and my car wasn't valleted inside or out. I have been a customer with BMW for 10 years and this has always been part of the service.

Service

Did what was required

Service

Work carried out to a high standard

Service

As above . Job completed on arranged day at no trouble to me.

Service

We were kept informed of progress throughout the two days the car was with Sandal

Service

First service was not completed on time, I received zero communication regarding progress or what caused the delay and had to chase for information. Car was not cleaned because they had run out of time.

Service

I had to follow up to check if my vehicle was ready. Otherwise I was satisfied

Service

Wonderful customer service. From workshop to service to Salesmen. Top class.

Service

Easy and with no worries at all

Service

As above

Service

Prompt

Service

The staff were courteous & friendly but the service took longer than anticipated

Service

As above

Service

never have any issues with the service levels

Service

Since purchasing our 2 cars from Sandal Huddersfield we have had them maintained by their Service Department who have always been very helpful. So much so that we have bought another BMW from them now.

Service

I was very pleased with Sandals I didn't feel as if I was taking my car for service as I never went near the service desk such a refreshing change. I would have given a score of 5 but they did not have anyone available to pick me up when ready.

Service

One small niggle about the car, the cigarette lighter would not charge. Came back working, apparently it was a fuse. Car returned from service with a great valet. Really like the quality of people employed at Sandal.

Service

Good quality workmanship

Service

I was booked in for 8am ,told them I was waiting to collect 5 hours later my car appeared. Far too long to wait.

Service

Good welcome when arriving , quick easy process for dropping off car and return call to say it was ready to pick up

Service

see above

Service

See above

Service

As before, friendly and helpful staff along side a very pleasant atmosphere within the well presented showroom

Service

They stuck at the problem until it was solved (hopefully)

Service

they did not mention that my rear tyre was balding on the inner side

Service

The staff were helpful, & looked after me as a customer very well.The only let downs were courtesy cars don't have fuel in tank, which does not help when you are going on motorway, & car valeting was poor at Sandal, compared to Williams Rochdale

Service

as above

Service

Sandal did what we agreed

Service

Poor customer service. Very poor communication. Terrible expectation setting. Difficult to speak to anyone. 1 star service from a supposed 5 star brand.

Service

To Quote to Service agent “ BMW are a German Company and they see everything in Black and White, you have an issue, its not covered, you have to pay if you want it fixed” I chose not to due to the price and service I had received.

Service

This is what I always get from Sandal Huddersfield

Service

efficient

Service

Friendly, helpful and efficient. Great environment too.

Service

Effortless experience. Good coffeeFriendly team

Service

See the answer above

Service

As above, could not be improved in any way.

Service

Have been with The Sandal BMW Huddersfield for the last 3 years - always got good service

Service

I dropped the vehicle off the night before & was greeted by the receptionist who kindly took my keys & explained that it would be ready for 10:30 the following morning.

Service

As avove

Service

Good customer service and communication.

Service

Had no issues whatsoever

Service

Again everything was done on time and explained.

Service

See above

Service

Generally dissatisfied due to works not being completed on the given day. really no excuse for ordering wrong parts when the issue was noted as near side wing mirror parts order for offside, other parts claimed not delivered from Germany

Service

Sandals service was completed quickly and without any problems

Service

Easy to book, and work carried out to my satisfaction, lead times a little long to book cars in.

Service

In comparison to previous contacts this time around seemed to be very unprofessional whether that was caused by lack of experienced staff, or other factors this has left a poor impression of service provision

Service

The guy who was looking after my car, John was really friendly and helpful. I stated I needed my car back a little earlier and he accommodated with the really friendly attitude to boot

Service

Altho the service was excellent once the problem was reported it did take some time to resolve

Service

Mark Service manabger runs a very good ship and resolves issues quickly and professionallyWould be 4.9 but survey will not let me

Service

Couldn't get a service appt for 2 weeks which was a surprise and on the day I didn't know when the car would be collected so had to wait in all morning.

Service

It was a very easy process.

Sales

Informative throughout the process. Didn’t need to chase up on developments

Sales

Very well looked after by all

Sales

Both Kate and Gary were very helpful in advising on the financing options and the process for the early return of the 320 to BMWFS. Kate kept in regular contact to advise of the delivery date for the X1 and provided a comprehensive handover.

Sales

The salesman was very attentive and always did what he said he would do without any pressure selling. Other companies I had enquired with did not bother to return my calls.

Sales

Final hand over of new car was just a little rushed at the end due to staff holiday & the closing of the showroom.

Sales

As above Kate and Chris were very helpful

Sales

Attentive & obliging

Sales

Kept fully up to date during the order period - car was even two weeks early!

Sales

The whole process was very smooth with no problems. The car was the one I ordered, it was ready to drive away. The paperwork was very straightforward, and the staff were courteous and helpful.

Sales

The staff where efficient, knowledgeable and helpful. Very satisfied.

Sales

Chris and Tom both provided an efficient and friendly experience taking time to understand and meet my needs

Sales

I have no complaints after sales good my minor questions regarding the car were answered without making me feel that I was asking trivial questions

Sales

Kate kept me informed throughout despite an ever extended delivery date

Sales

All good with the exception of a hiccup with regard to securing the vehicle from another dealership where is was part of a sales promotion. Kept informed by sales rep and all ended well.

Sales

Listened carefully to what I wanted and ensured that the spec was correct. They also kept me informed of the likely delivery date. Overall I was treated as a valued customer. Giles was excellent and very helpfull

Sales

same as above

Sales

Again it was an extremely pleasurable experience. This is my first new vehicle and I was impressed by the representative. She made the whole experience feel special.

Sales

Staff were very obliging

Sales

Sandal BMW were excellent all the way through the process

Sales

easy and quick (as quick as buying a new car gets!)

Sales

The show room was inviting, well laid out and had plentiful refreshments available. James Hammond was friendly and attentive without being pushy or intrusive. He went above and beyond what I expected and met our requirements at every point.

Sales

Would have been completely satisfied but brand new car had not been fully inspected correctly as the front bumper trim was damaged, had not been picked up by there garage and was highlighted by me when i came to pick up the car.

Sales

As above! Really helpful, friendly, personable staff who spent as much time with us as we needed. Brilliant service.

Sales

Excellent customer service from start to finish.

Sales

We have allways had a good experience and service at Sandals Huddersfield

Sales

Very satisfied. Staff very helpful. James was very excited with me about car which was nice.

Sales

as above

Sales

Very pleased with Sandal Bmw Huddersfield. James was helpful and attentive