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ABOUT SANDAL HUDDERSFIELD.

Find out more about what we do and our team.

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WHAT A DIFFERENCE A DAY MAKES.

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BMW Sales Executive - Huddersfield

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Valetor - Huddersfield

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Diagnostic Vehicle Technician - Huddersfield

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Parts Advisor – Huddersfield

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Customer Service Telephone Advisor - Huddersfield

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Fast Fit Technician - Huddersfield

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Christmas Opening Hours

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BMW Sales Executive - Wakefield

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Service Advisor - Wakefield

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Vehicle Technician - Wakefield

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Service Advisor - Wakefield

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Valetor/Detailer - Wakefield

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BMW i8 Roadster

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MINI Sales Genius - Huddersfield

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Perfect Sales Event

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Impress with the new BMW Shadow Edition

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Pay Monthly Service Plan

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The BMW Lower Emissions Allowance.

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Brake Disc and Pad Offer

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Sandal Sales Event

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BMW M Performance Video

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Sandal BMW Annual Golf Day

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BMW i3 Service Inclusive

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BMW Vision 100

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Sandal Huddersfield - Electric Week

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Where Next?

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ROAD TAX CHANGES 01/04/2017

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Meet the team

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Richard Avery

Dealer Principal
  • Years at the dealership 20
  • Years in the industry 20
  • Department Management
  • Hobbies Music

James Whitefield

Sales Manager
  • Years at the dealership 13
  • Years in the industry 19
  • Department Sales
  • Hobbies Walking and Spending time with Family

Howard Samuels

Corporate Sales Manager
  • Years at the dealership 4
  • Years in the industry 34
  • Department Corporate Sales
  • Hobbies Male Voice Choir and Walking the Yorkshire Countryside

Chris Cole

Assistant Sales Manager
  • Years at the dealership 2
  • Years in the industry 25
  • Department Sales
  • Hobbies Swimming and spending time with family

Chris Kendal

Retail Manager
  • Years at the dealership 9
  • Years in the industry 13
  • Department Sales
  • Hobbies Golf, Watching Rugby Union and Spending time with family

Gary Millaird

Retail Manager
  • Years at the dealership 6
  • Years in the industry 12
  • Department Sales
  • Hobbies Motor Racing, Dog Walking and spending time with the family

Martin Sammon

Retail Manager
  • Years at the dealership 1
  • Years in the industry 10
  • Department Sales
  • Hobbies Grazing, Shooting, Dancing, Pilates.

Kate Knowd

Sales Executive
  • Years at the dealership 2
  • Years in the industry 2
  • Department Sales
  • Hobbies Cooking, Music and Driving

Giles Brett

Sales Executive
  • Years at the dealership 1
  • Years in the industry 10
  • Department Sales
  • Hobbies Golf, Eating Out and Spending Time with the Family

James Hammond

Sales Executive
  • Years at the dealership 1
  • Years in the industry 10
  • Department Sales
  • Hobbies Motor Racing & Pets

Stacy Rymer

Sales Executive
  • Years at the dealership 1
  • Years in the industry 3
  • Department Sales
  • Hobbies Gym & Films

Thomas Yau

Sales Executive
  • Years at the dealership 4
  • Years in the industry 4
  • Department Sales
  • Hobbies MMA, Tennis, Texas Hold'em Poker

Tom Jennings

Sales Executive
  • Years at the dealership 1
  • Years in the industry 5
  • Department Sales

Janet Townend

Sales Executive
  • Years at the dealership 11
  • Years in the industry 19
  • Department Sales
  • Hobbies Horse Riding

Danny Wright

Sales Executive
  • Years at the dealership 11
  • Years in the industry 16
  • Department Sales
  • Hobbies Golf, Fishing & Spending time with the family

Alison Taylor

BMW i Genius
  • Years at the dealership 12
  • Years in the industry 12
  • Department Sales
  • Hobbies Horse Riding

Sam Chadwick

Product Genius
  • Years at the dealership 1
  • Years in the industry 1
  • Department Sales
  • Hobbies Cycling

Gareth Virr

Concierge
  • Years at the dealership 5
  • Years in the industry 5
  • Department Reception
  • Hobbies Football

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

I had very tight timing to work with when servicing my car and the staff at Sandal did everything they could to help.

Service

I had to fight my corner to get this issue resolved via warranty but they were sympathetic as I am a long standing customer. They know I don’t lie & I look after my cars they supported me 100%. My car wasn’t ready when told it was causing revisit

Service

No issues

Service

Always friendly and first class

Service

The staff where asy to communicate with and they kept to all the timelines promised

Service

Problem with my vehicle are still outstanding.

Service

Failed to carry out srevice because mileage was low even though it was due because of vehicle age

Service

Honest and patient sales staff. Customer needs met and offer a good price to match other dealerships. The meet and greet for after sales issues is very good. Lack of availability of courtesy cars within reasonable timescales the only negative.

Service

Service was carried out on time and at the price that was quoted.

Service

Well looked after

Service

pleasant service and profesional

Service

Slowness of handover of car at start and end; otherwise good service.

Service

Car purchase was very good.Recent service experience car booked in at 2pm for winter wheels swapping, took until 16:15 to get car sorted. Only thing stopping me from scoring lower was attentive receptionist.

Service

I like the collection and return service offered when servicing my car,

Service

on time

Service

did everything they said they would and on time

Service

Individual attention given

Service

work carried out on time, rang me to say it was read to collect and was sparkling clean!!

Service

Everything carried out as expected.

Service

Overall very satisfied. The one thing to do better would be an email, text, mail, or telephone call to confirm the scheduled appointment date, time, and proposed activities. Ideally at least two days before the proposed appointment, and at booking.

Service

Work completed on time

Service

Was completed in 2 hour time slot and done on sat morning which fits better for my work.

Service

Good price (price matched for tyres), efficient and good communication

Service

Some niggling problems after you updated the software. Still trying to resolve this as I complete this survey. In a professional world I should not have had the problem in the first place.

Service

Initially by the price quote for a tyre £399, though this was reduced to £240, comparable with other quotes. The replacement took over two hours, with no contact for the delay, and the car was returned with a dirty oil stain on the upholstery

Service

I am happy with the service

Service

Dealt with all my queries in a professional way

Service

I am a loyal returning customer to this dealer and the service received was excellent, they even supported my repair bill to reduce to £700. The dealer should have further support from BMW to offer warranty customer FOC or atleast FOC Labour.

Service

SpeedyDealt with my issues Accidentally overcharged me as i have the service pack, but rectified immediately

Service

Solution to problem explained in laymans terms and length of time to correct it explained fully - no over-promising. Courtesy car provided for 24 hours.

Service

Sandals were very efficient but let down by enterprise who could not provide a replacement vehicle in 10 hours!!!!

Service

The receptionist, Lorraine, was as friendly and pleasant as ever. However as we dropped the car off, she was unable to raise a Service Advisor to check over the car externally before leaving it.

Service

Always room for improvement, that’s why I never give full marks

Service

Completed the bodywork repair on time at a exceptionally reasonable price

Service

Excellent customer service.

Service

Start was a little slow but then Ian, Service Manager performed really well.

Service

Over estimated time of work

Service

see previous answer ( and they cleaned the car too as well as give the vehicle a health-check in key areas)

Service

Nothing to complain about.

Service

Service was prompt And easy to access.

Service

Everything was done that I expected efficiently and timely. Very happy

Service

It is the seventh from sandal

Service

The only down side was that I booked the car in for first thing. I am sure that in the past there has been someone on reception earlier than 8am so that I could leave the care with them.

Service

Sandal badly misjudged how long it would take to 'wash' the car after work done causing excessive delay.Internal cleaning of car v poor including applying silicone spray all over leather dashboard and screens.Fault not fixed but charged for!

Service

Unusual for Sandal but vehicle was no better when collected and trim panels were still loose and left in bootHad to rebook vehicle in for another 2 days November 16th, this is earliest i could get a loan car.

Service

Because all went as planned

Service

Staff are helpful and take time to explain things fully. Work was completed promptly.

Service

The fault took longer than expected to rectify but the service team did really well to sort out alternative arrangements

Service

Good service over the phone. Service at the dealer ship from the sevice manager is always a bit of a let down.Please pass on my thanks to Will inthe service department for sticking my BMW badge back on!

Service

Drop off was a breeze and I was told it would be ready for around 11AM. Unfortunately, it was not handed back until around 2PM and despite being in the dealership I was not informed of the delay until 15 minutes prior - not even an attempt to call.

Service

when phoning to book the car in invariably there is no one available in Service to take the call with a promise of a call back which usually, but not always, is made. This can be inconvenient needing to be in front of our desk diary to confirm.

Service

Had to phone up to make a complaint afterwards. Was told they would get someone to call me back. This didn't happen. Uncalled again to be told the same and still haven't received a call back. I've given up with BMW..!!

Service

Initially very disappointed with the partial repair, but satisfied after waiting for another 90 minutes, on top of the 8 days.Your service department, upon collection,was very understanding and helpful - Top Marks

Service

very easy to book in. they picked up and delivered the car from my address and also carried out a service wash. A much better experience than using the Bradford dealership

Service

Given everything I needed and more

Service

all went well

Service

I wasn't offered the service pack at purchase time, but the staff were very helpful adding it on afterwards and even suggested it to make my servicing cheaper. It did take a bit of time though to process.

Service

My vehicle was in for a service and I was told my vehicle would be returned to me by 14:00/14:30 latest which I agreed, therefore not using a courtesy vehicle. After several calls my vehicle eventually returned 17:30. I was supposed to collect my chi

Service

My car was recalled re airbags and as far as I know it was rectified.

Service

No complicated questions. Just got on with the job at hand.

Service

Pleasant welcome when arriving to drop car off. Whilst not required at the time offer of breakfast and lift home. Request that car be ready for a certain time was adhered to, enabling me to meet unexpected appointment in the afternoon.

Service

Our car developed a rattle at 6 months, it was booked in, a technician came out on a road test and diagnosed the issue and it was resolved under warranty. Big thank you to Mat and John.

Service

The routine service and MOT took about four and a half hours, which seems an inordinately long time given I had to sit and wait owing to the apparent absence of a courtesy car.

Service

Flawless experience

Service

The staff are attentive, friendly and accommodating. Nothing seems to be too much trouble. Excellent customer service.

Service

Nothing to fault

Service

very easy once I was able to make an appointment.

Service

All went to time

Service

No courtesy car was availableI asked for the navigation to be updated, as it was out of date whilst I was driving in Europe. It wasn't done as they say it will cost £130 to complete, which is outrageous when all you do is plug a memory stick in.

Service

As above

Service

Service carried out in good time convenience.As previous

Service

Helpful staff.

Service

All completed on time and car returned cleaned inside and out.

Service

No problems encountered with the process

Service

The job took a lot longer than anticipated, not entirely the fault of Sandal BMW, but keeping me informed of progress wasn't completely satisfactory.

Service

See comment above plus only one of the reported faults could be eradicated.

Service

the politeness and comfort during my wait for my car,an excellent explanation what had been done during the service of my car

Service

See above answer

Service

I called and did not get a call back after leaving my number. Called again a few days later still no call back. Eventually on my third call did I get a call back. My car was picked up and dropped off on the same day but no courtesy car was available

Service

As above

Service

my visit was a factory recall and I have no idea what was or was not done

Service

If they had checked both sides to ensure the issue would not have returned and I wouldnt have had to repeat the process a week later I would have awarded 5 stars.

Service

Your customer service assistant called Sarah was the most helpful and pleasant person that I have come across in any main dealer service department; what ever you are paying Sarah is probably not enough!

Service

Completed on time and car immaculate on collection

Service

At first I was told that the issue could not be fixed under warranty however, after looking at the car, I was told it could be. The procedure was fast and smooth

Service

As above....cost. How can the labour cost for a vehicle be higher on an hourly basis than a locum NHS Doctor !!!

Service

Works completed on time and first time. The only issue was the length of time to get a courtesy car. The timescale was so long I booked the car in without a courtesy car, BUT this dealership brought me home so they couldn't have been better, thanks!

Service

Had slight delay getting part but kept up to date with progress and soon completed

Service

Kate was an excellent sales representative.

Sales

My experience with BMW can only be matched by those I have experienced with Apple and that is saying something !!

Sales

The sales professionals were very accommodating .

Sales

Everything happened efficiently and quickly.

Sales

Giles was very patient and informative in dealing with the sale.

Sales

Friendly knowledgeable staff

Sales

Every effort was made to propose a deal that worked for me to get me in the car i wanted.

Sales

Excellent service from the sales team - everything clearly explained, they kept me updated on progress and did exactly what they said they would

Sales

James Hammond was very knowledgeable, very supportive and kept us informed along the way.

Sales

Everything was clear, I knew where I was within the whole process

Sales

Best handover I’ve ever had

Sales

Tom was very helpful

Sales

Janet was super on a busy day for everyone.

Sales

As above. Plus vehicle had a fault on when I arrived to pick it up. Was sorted quickly but for complete satisfaction it should have been done before.

Sales

Things went as should be expected.

Sales

Gary & Danny excellent

Sales

VERY NICE SHOWROOM A CUP OF COFFEE VERY WELCOME

Sales

Everything was extremely well organised and smoothly handled. The car was immaculately presented upon collection.

Sales

It was a very easy process.

Sales

Informative throughout the process. Didn’t need to chase up on developments

Sales

Both Kate and Gary were very helpful in advising on the financing options and the process for the early return of the 320 to BMWFS. Kate kept in regular contact to advise of the delivery date for the X1 and provided a comprehensive handover.

Sales

Very well looked after by all

Sales

The salesman was very attentive and always did what he said he would do without any pressure selling. Other companies I had enquired with did not bother to return my calls.

Sales

Final hand over of new car was just a little rushed at the end due to staff holiday & the closing of the showroom.

Sales

As above Kate and Chris were very helpful

Sales

Attentive & obliging

Sales

Kept fully up to date during the order period - car was even two weeks early!

Sales

The whole process was very smooth with no problems. The car was the one I ordered, it was ready to drive away. The paperwork was very straightforward, and the staff were courteous and helpful.

Sales

Chris and Tom both provided an efficient and friendly experience taking time to understand and meet my needs

Sales

The staff where efficient, knowledgeable and helpful. Very satisfied.

Sales

I have no complaints after sales good my minor questions regarding the car were answered without making me feel that I was asking trivial questions

Sales

Kate kept me informed throughout despite an ever extended delivery date

Sales

All good with the exception of a hiccup with regard to securing the vehicle from another dealership where is was part of a sales promotion. Kept informed by sales rep and all ended well.