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ABOUT SANDAL HUDDERSFIELD.

Find out more about what we do and our team.

Latest News & Events

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WHAT A DIFFERENCE A DAY MAKES.

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BMW Upgrade Scheme.

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BMW Help: Recalls

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HR & Payroll Administrator (Part-Time)

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MINI Sales Genius - Huddersfield

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MINI Sales Executive - Huddersfield

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Service Advisor - Wakefield

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Service Valetor - Huddersfield

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BMW Showroom Genius - Wakefield

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Parts Advisor - Huddersfield

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HR Manager

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Payroll Administrator - Wakefield

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Sandal Buyers Event

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Parts Advisor - Wakefield

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BMW Sales Executive - Wakefield

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Motability Offers at Sandal Huddersfield

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BMW i8 Roadster

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Impress with the new BMW Shadow Edition

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Pay Monthly Service Plan

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Brake Disc and Pad Offer

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BMW M Performance Video

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Sandal BMW Annual Golf Day

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BMW Vision 100

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Sandal Huddersfield - Electric Week

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Where Next?

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Meet the team

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Richard Avery

Dealer Principal
  • Years at the dealership 20
  • Years in the industry 20
  • Department Management
  • Hobbies Music

James Whitefield

Sales Manager
  • Years at the dealership 13
  • Years in the industry 19
  • Department Sales
  • Hobbies Walking and Spending time with Family

Howard Samuels

Corporate Sales Manager
  • Years at the dealership 4
  • Years in the industry 34
  • Department Corporate Sales
  • Hobbies Male Voice Choir and Walking the Yorkshire Countryside

Chris Cole

Assistant Sales Manager
  • Years at the dealership 2
  • Years in the industry 25
  • Department Sales
  • Hobbies Swimming and spending time with family

Chris Kendal

Retail Manager
  • Years at the dealership 9
  • Years in the industry 13
  • Department Sales
  • Hobbies Golf, Watching Rugby Union and Spending time with family

Gary Millaird

Retail Manager
  • Years at the dealership 6
  • Years in the industry 12
  • Department Sales
  • Hobbies Motor Racing, Dog Walking and spending time with the family

Martin Sammon

Retail Manager
  • Years at the dealership 1
  • Years in the industry 10
  • Department Sales
  • Hobbies Grazing, Shooting, Dancing, Pilates.

Kate Knowd

Sales Executive
  • Years at the dealership 2
  • Years in the industry 2
  • Department Sales
  • Hobbies Cooking, Music and Driving

Giles Brett

Sales Executive
  • Years at the dealership 1
  • Years in the industry 10
  • Department Sales
  • Hobbies Golf, Eating Out and Spending Time with the Family

James Hammond

Sales Executive
  • Years at the dealership 1
  • Years in the industry 10
  • Department Sales
  • Hobbies Motor Racing & Pets

Stacy Rymer

Sales Executive
  • Years at the dealership 1
  • Years in the industry 3
  • Department Sales
  • Hobbies Gym & Films

Thomas Yau

Sales Executive
  • Years at the dealership 4
  • Years in the industry 4
  • Department Sales
  • Hobbies MMA, Tennis, Texas Hold'em Poker

Tom Jennings

Sales Executive
  • Years at the dealership 1
  • Years in the industry 5
  • Department Sales

Janet Townend

Sales Executive
  • Years at the dealership 11
  • Years in the industry 19
  • Department Sales
  • Hobbies Horse Riding

Danny Wright

Sales Executive
  • Years at the dealership 11
  • Years in the industry 16
  • Department Sales
  • Hobbies Golf, Fishing & Spending time with the family

Alison Taylor

BMW i Genius
  • Years at the dealership 12
  • Years in the industry 12
  • Department Sales
  • Hobbies Horse Riding

Sam Chadwick

Product Genius
  • Years at the dealership 1
  • Years in the industry 1
  • Department Sales
  • Hobbies Cycling

Gareth Virr

Concierge
  • Years at the dealership 5
  • Years in the industry 5
  • Department Reception
  • Hobbies Football

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Was kept waiting a long time.

Service

because its true.

Service

Again difficult to score as the dealer is working to BMW’ advice/instruction.

Service

Call me

Service

Very good customer service

Service

no problems - car was collected and delivered back

Service

Car service and MOT undertaken when required with feedback on completion. Slight delay when collecting car but comfortable waiting area with drinks and newspapers available.

Service

Carried out all the work as agreed and cleaned the car. Polite and friendly reception and service advisor (Carl)

Service

Prompt and courteous service and MOT

Service

LACK OF CONTACT FROM SERVICE DEPARTMENT, AFTER ME MAKING THREE CALLS TO THEM ONLY ONE CALL RECEIVED BACK.

Service

No problems once booking was arranged

Service

had a courtesy car ready , problem diagnosed and fixed quickly

Service

Service was Thursday, dropped car off Tuesday night due to work commitments, car was ready Wednesday, a full 24 hours before it was due. Well done the Huddersfield team.

Service

Car was dirty

Service

Got told a cost and then when it came to paying the guy tried saying another price.

Service

Very friendly and planned very well

Service

As I said, I could not have asked for more. This was a minor problem under warranty and was fixed swiftly and efficiently.

Service

Once I got in contact the service was really good. However, I found it difficult to get in contact as the service department was busy and did not return 2 calls they said they would.

Service

With Japanese imports it can be difficult, but they completed the work.

Service

The service centre from first point of contact to the end product has always treated me in a professional manner plus my vehicle is well looked after.

Service

First ever disappointment . A waiting appointment to swap from winter to summer wheels after 5 months on winters led to most of day off the road 2x £12 taxi journeys.A bill for a new set of Locking Wheel Studs. Apparently due to 1 being 'seized'

Service

Had to wait 15 minutes to see service, not a complaint just an observation, if the wait had been 5minutes or less then it would have been 5 stars

Service

Because of the time it took

Service

Cost me an extra £80 to unblock a windscreen washer tube on top of my £500 service. I had a vibrating engine cover which they assured me was rectified. When the car was returned it was the same. Had to take it back and wait 3 hours for grommets fit

Service

The service was completed but the car was not cleaned either inside or out.I asked for a quotation to be prepared on repair to scratches on my Alloy wheels and perhaps complete on the day, neither was completed.Noise on front suspension not found !

Service

See previous answer

Service

I had to wait around in an empty showroom for no reason. Not my idea of a premium brand.

Service

Customer's interest has the priority.

Service

Very efficient cannot be faulted.

Service

The exterior valet was poor, it would actually have been better to not bother. Also there was muck on the top of the engine in the engine compartment, it would have been more appreciated to have jet washed that more than anything else.

Service

excellent service, i travel 70 miles for there services as our local bmw dealer in derby has the worst customer service

Service

Happy with the experience the only downside was the length of time I have to wait each visit.

Service

Service was not done correctly

Service

Very efficient and friendly service co-ordinators. Quickly arranged for loan car while waiting for part to be delivered.

Service

very good

Service

couldn't fault it

Service

Never going there again

Service

Prompt pick up and returnCar cleaned to high standard

Service

John went the extra mile to be helpful and was knowledgeable.

Service

Staff very friendly, the car was ready early and the price was cheaper than quoted

Service

I opted for a courtesy car. When I dropped my car off at 8.00 AM and took the loan car it was very muddy, inside and out and had fuel enough for six miles, according to the computer! not enough to get me home. I was advised that it was returned late

Service

My cars are all very old, but Sandal seem to be quite knowledgable

Service

The service is very good. I am always advised on the best service and cost. The work is always done on time and to a very good standard. The waiting area is always clean. The car is cleaned well. Everyone is always polite and willing to have a chat.

Service

They keep their time promise and valet the car

Service

Good service, well looked after and kept informed.

Service

I think hiding the Service Advisors in a back office is a retrograde step, I would prefer to see them up front and Customer facing as they were previously.

Service

Good service with good advice

Service

I would of thought as I had to rearrange my day for the pick up of my car through no fault of mine, some form of compensation would of been appropriate.

Service

Professional staff.

Service

Excellent service

Service

When I picked up the vehicle, I was told to wait in reception. Half an hour later a guy came over from Service. He said “there is your key Mr Senior” and that was literally the handover. I had to ask where it was parked! No paperwork provided either

Service

Very polite efficient customer service. Very reasonable quote on soom tyres

Service

Communication was not great in regards to the pick up of the vehicle after the service. Would have thought the car would have been thoroughly cleaned but it was not in great condition when picked back up.

Service

Im slightly more satisfied than "Fairly Satisfied" but not quite "Very Satisfied" , main reason was availability of obtaining a courtesy car and the procedure of having to contact and use my insurance (or pay to use Sandals), which is a inconvenience

Service

The service was friendly but I’m annoyed that the item wasn’t under warranty - I’ve never ever experienced this problem with any other car we’ve owned and that’s very disappointing for a luxury car.

Service

I was kept informed about the procedure and given a courtesy car . The service was carried out within the time frame promised and I feel completely satisfied

Service

Service carrried out correctly supported by knowledgable and informative personnel

Service

Car provided while my service was completed.

Service

The service on my car was not completed as requested, with a number of items missed completely, including dealing with a warning regarding coolant levels. This required a second visit to complete outstanding work after I contacted the dealership.

Service

All work completed on time and car felt much better for the love and care given it.

Service

overall things were explaned

Service

I chose completely satisfied because everything went to plan,from collection,contacting me to inform me what they were going to do when servicing the car and contacting me when it was due to be returned and to inform me the service was complete.

Service

Karl the service manager was fantastic - i had a surprise that i needed a new wheel which meant a failed MOT but Karl was really good at explaining the position and did a great job to source a new wheel from Germany within 24 hours.

Service

The car had a fair few minor scratches which needed to be buffed out before we could drive it away.

Sales

We were not rushed with our decision, even though we were changing our mind. All the extra additional parts were ordered for us without any unassay hassle.

Sales

The staff at Sandal BMW Huddersfield could not have treated us better. This is our second new BMW from them and they have made the experience very special.

Sales

The centre team worked around our schedule and timing incredibly well, and made the whole process smooth and enjoyable.

Sales

Delivery was delayed due to 2 recalls and advice on delivery date changed on several occasions which affected personal plans. Otherwise fine.

Sales

From agreeing to purchase my BMW I received complete satisfaction with my order and collected my vehicle earlier than the anticipated date.

Sales

We bought the car over the phone, after a test drive. One of the sales team came out to us to sign the documents up, as we were going away on holiday. The sales team bent over backwards to assist!

Sales

Sales staff very helpful and they kept us informed as to the vehicle delivery date

Sales

very helpful and professional

Sales

Great service

Sales

slight delay on the delivery, mainly due to Easter Bank holiday weekend and Snow. But otherwise great experience

Sales

Reliable and very proffesional experience

Sales

The service was prompt. Time frames set out were met and I was kept informed via email or phone throughout.

Sales

The whole process was made simple by the sales team at sandal huddersfield and the handover of the car was a great experience.

Sales

I felt like people were interested in what they were selling and know how good their product is so are not trying the hard sell but ,ade me feel special

Sales

The centre is modern and facilities are excellent, the service from the people is also excellent

Sales

BMW Sandal has been keeping me in touch of the progress of when the car is due to be built and due to be delivered. I have not a second felt left unattended.

Sales

The whole process of buying my M140i was a smooth and exciting experience. The car when delivered exceeded my expectations.

Sales

I have had good dealings with this centre over the years. This time around was no different. I would have liked production updates (just a text or email) but overall good.

Sales

easy purchase, no hard selling, I had a firm view of what I needed and this was accomodated

Sales

Outstanding customer service as always at Sandal BMW Huddersfield

Sales

Everyone was very friendly but professional

Sales

Slight problem and delay regarding date of delivery and collection

Sales

Again Kate was brilliant and knowledgable without being a typical sales person

Sales

The only issue was with the private reg plates. All along I had expressed concerns in respect of the transfer of these and when picking up my new car we were there 3 hours trying to sort out. It took another 2 weeks to finalise

Sales

There is know defect with the seals around the door dating back to at least 2015 and BMW still haven't resolved it at the factory. I know this as my brother has had two 3 series with the same fault. Garage repaired this, but had to return the car.