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ABOUT SANDAL HUDDERSFIELD.

Find out more about what we do and our team.

Latest News & Events

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WHAT A DIFFERENCE A DAY MAKES.

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CRM Executive - Huddersfield

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Assistant CRM Manager - Huddersfield

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BMW Sales Executive - Huddersfield

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Valetor - Huddersfield

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THE NEW BMW X5

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INTRODUCING… THE 8

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Vehicle Technician - Wakefield

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Sales Administrator (Maternity Cover) - Huddersfield

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THE BMW M5. BALANCE TAKES MANY FORMS.

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THE BMW M5. AVAILABLE AT 0% APR WITH BMW DIVIDE. Ts&Cs apply.

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THE BMW i3s AT A LOW 2.9% APR REPRESENTATIVE.*

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THE BMW i8 COUPÉ AT A LOW 2.9% APR REPRESENTATIVE.*

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THE BMW i8 ROADSTER AT A LOW 5.9% APR REPRESENTATIVE.*

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Sandal Sales Event

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Sandal Service Plan

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The great kitty rescue

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BMW Help: Recalls

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Sandal Buyers Event

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Motability Offers at Sandal Huddersfield

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BMW i8 Roadster

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Impress with the new BMW Shadow Edition

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Pay Monthly Service Plan

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Brake Disc and Pad Offer

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BMW M Performance Video

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Sandal BMW Annual Golf Day

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BMW Vision 100

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Sandal Huddersfield - Electric Week

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Where Next?

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THE BMW 4 SERIES. NOW WITH 0% APR ON IMMEDIATE DELIVERY VEHICLES.*

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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THE BMW i3 AT A LOW 2.9% APR REPRESENTATIVE.*

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Meet the team

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Richard Avery

Dealer Principal
  • Years at the dealership 20
  • Years in the industry 20
  • Department Management
  • Hobbies Music

James Whitefield

Sales Manager
  • Years at the dealership 13
  • Years in the industry 19
  • Department Sales
  • Hobbies Walking and Spending time with Family

Chris Cole

Assistant Sales Manager
  • Years at the dealership 2
  • Years in the industry 25
  • Department Sales
  • Hobbies Swimming and spending time with family

Chris Kendal

Retail Manager
  • Years at the dealership 9
  • Years in the industry 13
  • Department Sales
  • Hobbies Golf, Watching Rugby Union and Spending time with family

Gary Millaird

Retail Manager
  • Years at the dealership 6
  • Years in the industry 12
  • Department Sales
  • Hobbies Motor Racing, Dog Walking and spending time with the family

Kate Knowd

Sales Executive
  • Years at the dealership 2
  • Years in the industry 2
  • Department Sales
  • Hobbies Cooking, Music and Driving

Giles Brett

Sales Executive
  • Years at the dealership 1
  • Years in the industry 10
  • Department Sales
  • Hobbies Golf, Eating Out and Spending Time with the Family

James Hammond

Sales Executive
  • Years at the dealership 1
  • Years in the industry 10
  • Department Sales
  • Hobbies Motor Racing & Pets

Stacy Rymer

Sales Executive
  • Years at the dealership 1
  • Years in the industry 3
  • Department Sales
  • Hobbies Gym & Films

Thomas Yau

Sales Executive
  • Years at the dealership 4
  • Years in the industry 4
  • Department Sales
  • Hobbies MMA, Tennis, Texas Hold'em Poker

Tom Jennings

Sales Executive
  • Years at the dealership 1
  • Years in the industry 5
  • Department Sales

Janet Townend

Sales Executive
  • Years at the dealership 11
  • Years in the industry 19
  • Department Sales
  • Hobbies Horse Riding

Danny Wright

Sales Executive
  • Years at the dealership 11
  • Years in the industry 16
  • Department Sales
  • Hobbies Golf, Fishing & Spending time with the family

Alison Taylor

BMW i Genius
  • Years at the dealership 12
  • Years in the industry 12
  • Department Sales
  • Hobbies Horse Riding

Sam Chadwick

Product Genius
  • Years at the dealership 1
  • Years in the industry 1
  • Department Sales
  • Hobbies Cycling

Gareth Virr

Concierge
  • Years at the dealership 5
  • Years in the industry 5
  • Department Reception
  • Hobbies Football

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Inspection took a lot longer than expected, results were thoroughly explained

Service

Very prompt and efficient while I waited

Service

The warranty issue with the sunroof has still not been resolved. The car will have to go back in.

Service

The service has always been poor. The last twice I took my car in for service the keys have been lost. The last time the technician had taken them home. I complained and asked for the manager to call me the next day. Unsurprisingly there was no cal

Service

Great service - friendly staff - good coffee!

Service

I wasn't completely satisfied as I was told my car had been washed but when I picked it up it had not been washed.

Service

On that occasion only; also the wheels returned appeared totally uncleaned. It is pity that the BMW does not clean wheels when placed in a storage.

Service

The reason is similar as above my advisor will was excellent

Service

Problem arose after service - very quickly rectified by Sandal - but the fault resulted in having to make a second journey to the dealership and another two hours awaiting rectification.

Service

Waiting times were minimal, with a relaxed service whilst i waited (and great coffee)

Service

Really helpful and do what they say.

Service

At my service it was agreed that a new roof would be ordered for my car as it was not correctly fixed last time. I have still not heard from Sandal Huddersfield and this is 2-3 months later

Service

Helpful staff

Service

It’s no better or worse than I would expect.

Service

Car collected and brought back by pleasant man. All paper work not a bother. Reasonable price. Car valeted in andout,which I did not expect.

Service

Sandal Huddersfield have always been very customer aware and it makes even a routine service a good experience

Service

Car was booked in and serviced exactly on time. The waiting area is comfortable. Once service was complete we were provided with all the information following the service in a very professional way.

Service

All work carried out on time. Very pleasant staff

Service

Extremely slick fast lane service.

Service

All good

Service

As usual John McHugh provided a warm welcome and the service was carried out in the time indicated without any fuss.

Service

The service team went above the call of duty, the service adviser (Karl Goodyear) was ready for when i arrived, a loan car was provided, this was clean and i was shown all the controls before use.

Service

Very quick service and a great job done. Great staff, and management.

Service

You knew from the feedback that problems would be solved .

Service

Everything was done to my satisfaction

Service

Everything went very well on this occasion

Service

Trouble free and friendly service

Service

great experience from walking through the door

Service

Very efficient. Would of just appreciated a call to verify my car was ready to collect instead of phoning myself, as I didn’t want to arrive there and be told my car wasn’t ready

Service

The car was serviced as arranged all went well.

Service

I was looked after well and adviser gave us the required information

Service

The hand-brake needed adjusting, after the new brake discs and pads where fitted, which required a further visit at a later date.

Service

The fault has reappeared

Service

Everything went to plan and staff were great from start to finish

Service

after an initial hiccup, (which was rectified ) the service was carried out in an efficient and timely way with full attention to detailThe whole team worked extremely hard to deliver this service in a professional and friendly way.

Service

They always go out of their way to help. It is a very well run dealership

Service

All work done correctly with no follow up required

Service

problem resolved

Service

The only improvement I’d make to the experience is to improve the car wash as part of the service. It wasn’t leathered off so the whole bodywork was full of dirty dry stains. (I had to rewash it and dry it once I got home) :(

Service

Excellent customer service and reasonable price

Service

Picked up and dropped off as arranged

Service

The car was serviced but wasn't cleaned or washed on return

Service

It took a long time to get the spare parts for the repair.

Service

Wanted a service got a service.

Service

all the staff were polite and very helpful

Service

It was a good experience

Service

The service team were good. The front-of-house team were disorganised and not interested in me or providing information about the service

Service

They arranged the repair and engine replacement for my car.

Service

Good all round service

Service

I feel I have been overcharged

Service

The vehicle was taken to the garage on the Wednesday and on the Thursday at 17.30 pm but nobody there knew whether the vehicle for ready, so I drove from Burnley to Huddersfield and stayed in an holiday and collected the vehicle at 13.30pm on Friday.

Service

Tom from Sales helped us with buying this car. He always has been extremely professional and helpful. Great Team!

Service

The work carried out seems good and the department was flexible in meeting my needs.I was disappointed that the Satnav device was written off as obsolete and irreparable. I contacted the French supplier and received a new cd and all is now ok

Service

Professional service and issue resolved

Service

As per the above. Waiting too long in the showroom and unavailability of a courtesy vehicle

Service

Service took less than 2 hours so quick and efficient. Was able to wait for car. All staff were friendly and polite.

Service

First rate service and attention to detail.

Service

Meet with a smile couldn’t do enough for me

Service

would have been a '5', but long wait (3+ weeks) to book in if a courtesy car is required

Service

I felt as though I was rushed, being my first bmw and never been through the experience I wasn’t given any knowledgeable answers, given service to help me understand what work had been carried out and what to expect. It wasn’t a pleasant first visit

Service

they tailored the day to suit me

Service

My car YC63 HGP was with you for 8 hours (10:00-18:00 27-09-18) for a simple service, some brake work and MOT. Although its an "extra", for the first time no wash or valet was done, and the car's computer shows I need the next service in 3000 miles!

Service

Minor error on the test certicficate which is understandable, as not many cars in the UK use Kilometres on their odometer. DVLA database still showing excessive miles instead of kilometers. Perhaps in future a calculated mileage would serve?

Service

Currently seeking clarification on a possible update of gearbox software. Was advised on collection that no software update was carried out, per my request, although it was immediately apparent on the drive home some changes have been made.

Service

Friendly reception and accommodating

Service

When I was sent the invoice for the service,the attached MOT certificate did not relate to my car;also the trip had not been re-set to show when the next service was due.

Service

No issues on this service.

Service

Friendly staff .Very efficient service .

Service

Everything was done on time, handled skillfullyand all aspects of the work done toa high standard.

Service

Everything was done on time and without fuss.

Service

constant updates throughout the work and the facilities on site were great for my work needs

Service

Car not returned fully cleaned inside.

Service

Happy with checks carried out.

Service

See previous statement.

Service

The fault was rectified and my car is now running as good as new

Service

Always helpful. Very comfortable surroundings if you need to stay. Coffee and drinks always available.

Service

as above . A long wait for a part.

Service

faultless from booking to payment

Service

Ordered incorrect parts for repairslow to start repairs covered under warrantyrepair took 3 days - should have kept the car for only 1 dayunable to book car in quickly for repair- had to wait for another weekBMW unable to establish cause of fault

Service

Always receive first class customer service from the second you step in the doorway from reception staff and all the other staff.

Service

Service staff are helpful and explain everything that is being done with the vehicle. My response would have been 5 stars except for the high cost of servicing the vehicle.

Service

They did what they said required to do the repair/fix and it worked

Service

The service was due to take 2 hours but, in fact, took 3

Service

As explained previously the staff always update you and look after you during your wait.

Service

Good people to deal with service completed also mot car cleaned and delivered back to me with a clean bill of health

Service

When you give your car to a garage you expect some communication, not having to chase them! 14days later! Not having to be disappointed the the car was not ready when they said it would be!

Service

They were helpful but all I went in for was for them to take a photo of a warranty claim on piano black dash. I couldn't see why I had to make an appointment for this as I was already in the garage discussing. Waited 2 weeks for photo?

Service

! lit up on dash as I left and then went out after approx half a mile. This has not occurred since.Configuration of visual display has changed since the service.

Service

Very helpful sales who handled a small problem very effectively.

Service

Just brilliant

Service

Unable to open screw due to parts going rusty and needed to pay extra money

Service

Same as above rude customer service

Service

good service, friendly staff.

Service

A job needed to be done and it was with little fuss.

Service

Waited whilst service completed. Comfortable waiting area and well looked after by all the staff. Service details were explained to me when completed.

Service

Not got a resolution to the issue with the driver seat.

Service

Janet kept in touch so we knew precisely when the car would be available

Sales

Had done my research before going to dealers so know what I was after, so whole process was complete and I had my car within a week. Result!

Sales

Staff friendly and helpful. The only slight disappointment is that I am still waiting for written confirmation that the Tyre and Wheel insurance would cover my BMW supplied winter wheel wheels and tyres.

Sales

Excellent customer service was kept well informed right through the process

Sales

Was looked after from start to finish so helpful and knowledgable abt products

Sales

All the team were a pleasure to deal with and I look forward to buying a second car in the coming weeks

Sales

Very satisfied

Sales

Tom took the time to go through everything with us and make sure that we were getting exactly what we wanted.

Sales

Expectations met, regular contact with sales rep

Sales

As above

Sales

I cannot fault James Hammond at the Huddersfield Sandal centre. He was very knowledgeable and helpful at all times. I was made very welcome by him. His aftercare has also been fantastic.

Sales

Daniel Ash was good to deal with, spent time with me and in my case got me a good build slot for the car which played a part in my decision process.Kept me informed with progress, answered questions quickly/effectively

Sales

The sales person was very good and explained the purchase and hand over Very well

Sales

Tom Yau wasn’t very good and helped us decide. Also gave me a call to see if everything was okay a couple of days after driving it.

Sales

Worked well

Sales

Very warm welcome from Janet our sales lady who was brilliant and all the staff at Sandal BMW. Great experience. I have dealt with this sales team for a few years now and they're all fantastic.

Sales

Got a great deal with a salesman who understood my needs and wants.

Sales

Previous experience of dealing with the garage, will definitely return for my next car.

Sales

treated very well by sales person

Sales

fast and honest delivery time. staff were very helpful and honest. staff went above and beyond to help my family and I

Sales

There was nothing to be dissatisfied with, the whole experience was great

Sales

Really pleased with the new X3 - it’s a big step on from the previous model (which at the time I really liked). Good standard equipment levels. Hope you’ve sorted the EGR valve isssues now as they spoilt my enjoyment of the previous car.

Sales

Very pleased with purchase process. Kept accurately informed of progress of manufacture of new car which arrived slightly ahead of schedule. Immaculately presented on collection