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ABOUT SANDAL HUDDERSFIELD.

Find out more about what we do and our team.

Meet the team

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Richard Avery

Dealer Principal
  • Years at the dealership 20
  • Years in the industry 20
  • Department Management
  • Hobbies Music

James Whitefield

Sales Manager
  • Years at the dealership 13
  • Years in the industry 19
  • Department Sales
  • Hobbies Walking and Spending time with Family

Chris Cole

Assistant Sales Manager
  • Years at the dealership 2
  • Years in the industry 25
  • Department Sales
  • Hobbies Swimming and spending time with family

Chris Kendal

Retail Manager
  • Years at the dealership 9
  • Years in the industry 13
  • Department Sales
  • Hobbies Golf, Watching Rugby Union and Spending time with family

Gary Millaird

Retail Manager
  • Years at the dealership 6
  • Years in the industry 12
  • Department Sales
  • Hobbies Motor Racing, Dog Walking and spending time with the family

Kate Knowd

Sales Executive
  • Years at the dealership 2
  • Years in the industry 2
  • Department Sales
  • Hobbies Cooking, Music and Driving

Giles Brett

Sales Executive
  • Years at the dealership 1
  • Years in the industry 10
  • Department Sales
  • Hobbies Golf, Eating Out and Spending Time with the Family

James Hammond

Sales Executive
  • Years at the dealership 1
  • Years in the industry 10
  • Department Sales
  • Hobbies Motor Racing & Pets

Stacy Rymer

Sales Executive
  • Years at the dealership 1
  • Years in the industry 3
  • Department Sales
  • Hobbies Gym & Films

Thomas Yau

Sales Executive
  • Years at the dealership 4
  • Years in the industry 4
  • Department Sales
  • Hobbies MMA, Tennis, Texas Hold'em Poker

Tom Jennings

Sales Executive
  • Years at the dealership 1
  • Years in the industry 5
  • Department Sales

Janet Townend

Sales Executive
  • Years at the dealership 11
  • Years in the industry 19
  • Department Sales
  • Hobbies Horse Riding

Danny Wright

Sales Executive
  • Years at the dealership 11
  • Years in the industry 16
  • Department Sales
  • Hobbies Golf, Fishing & Spending time with the family

Alison Taylor

BMW i Genius
  • Years at the dealership 12
  • Years in the industry 12
  • Department Sales
  • Hobbies Horse Riding

Sam Chadwick

Product Genius
  • Years at the dealership 1
  • Years in the industry 1
  • Department Sales
  • Hobbies Cycling

Gareth Virr

Concierge
  • Years at the dealership 5
  • Years in the industry 5
  • Department Reception
  • Hobbies Football

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The fault was rectified and my car is now running as good as new

Service

See previous statement.

Service

as above . A long wait for a part.

Service

Always helpful. Very comfortable surroundings if you need to stay. Coffee and drinks always available.

Service

faultless from booking to payment

Service

Ordered incorrect parts for repairslow to start repairs covered under warrantyrepair took 3 days - should have kept the car for only 1 dayunable to book car in quickly for repair- had to wait for another weekBMW unable to establish cause of fault

Service

Always receive first class customer service from the second you step in the doorway from reception staff and all the other staff.

Service

Service staff are helpful and explain everything that is being done with the vehicle. My response would have been 5 stars except for the high cost of servicing the vehicle.

Service

They did what they said required to do the repair/fix and it worked

Service

As explained previously the staff always update you and look after you during your wait.

Service

The service was due to take 2 hours but, in fact, took 3

Service

Good people to deal with service completed also mot car cleaned and delivered back to me with a clean bill of health

Service

They were helpful but all I went in for was for them to take a photo of a warranty claim on piano black dash. I couldn't see why I had to make an appointment for this as I was already in the garage discussing. Waited 2 weeks for photo?

Service

! lit up on dash as I left and then went out after approx half a mile. This has not occurred since.Configuration of visual display has changed since the service.

Service

When you give your car to a garage you expect some communication, not having to chase them! 14days later! Not having to be disappointed the the car was not ready when they said it would be!

Service

Just brilliant

Service

Very helpful sales who handled a small problem very effectively.

Service

Unable to open screw due to parts going rusty and needed to pay extra money

Service

Same as above rude customer service

Service

good service, friendly staff.

Service

Not got a resolution to the issue with the driver seat.

Service

Waited whilst service completed. Comfortable waiting area and well looked after by all the staff. Service details were explained to me when completed.

Service

A job needed to be done and it was with little fuss.

Service

From reception getting me a lift home great

Service

Service was easy and Tom kept me up to date with any work or options that were required. Tom was brilliant to be far.

Service

Excellent customer service all staff that I have I have come into contact with inc. reception, sales and service

Service

Service completed whilst waiting and on time.

Service

problem identified with car was sorted

Service

As above. Friendly, very personal service and generally excellent. Car was ready on time.

Service

Prompt service, all explanations given and lift given to work after dropping car off.

Service

This was the 3rd time the car has been in for the same fault - goes without saying it should be fixed first time. Also, the vehicle was not washed as promised when I went to collect it.

Service

Front desk through to sales.... everyone is always polite and thorough.

Service

Overall everything was very good. I was dealt with quickly and professionally. Price was fair.

Service

Professional efficient staff.

Service

Collected and delivered car as arranged

Service

Just as it says on the tin.

Service

Comments as per the previous section

Service

Collect and drop off my car

Service

Staff make you feel like an individual and are always respectful and professional

Service

From reception and every person that I came in contact with I could not fault them at all.

Service

Very rude person who dealt with me. Please see above.

Service

Always great service, friendly staff, quality dealership.

Service

It was a simple service and the car was back with me quickly.It was well valeted

Service

The team are always very welcoming from reception to service. However two hours to 'fit' a bulb/lamp is way to long. Just wish the waiting time was shorter.

Service

As above great service

Service

Problem diagnosed and resolved quickly

Service

The service was first rate, I was able to work in the comfort of the show room while I waited and the cost was less than I’d anticipated.

Service

Staff are friendly and helpful.

Service

Despite having vehicle for a full day, upon picking up said there was no time to perform visual inspections of some end of warranty items I had flagged. Following an email, a booking was made to review and address - Just waiting on one components.

Service

Job done exactly as it should be. No problems

Service

Overall no issues an easy process from booking in to completion. I would prefer some earlier communication to confirm completion of the works and arrange collection. Residue and smears left on front windscreen from cleaning products

Service

Because the car wasnt started for 2 days i had to ring up and ask what was going on, also they didnt wash and clean my other BMW i brought in very disappointed

Service

Kept well informed of progress and outcome. Very professional.

Service

everything was done asit should be

Service

Everything well explained, expectations met.

Service

Got a great deal with a salesman who understood my needs and wants.

Sales

Previous experience of dealing with the garage, will definitely return for my next car.

Sales

treated very well by sales person

Sales

fast and honest delivery time. staff were very helpful and honest. staff went above and beyond to help my family and I

Sales

There was nothing to be dissatisfied with, the whole experience was great

Sales

Really pleased with the new X3 - it’s a big step on from the previous model (which at the time I really liked). Good standard equipment levels. Hope you’ve sorted the EGR valve isssues now as they spoilt my enjoyment of the previous car.

Sales

Very pleased with purchase process. Kept accurately informed of progress of manufacture of new car which arrived slightly ahead of schedule. Immaculately presented on collection

Sales

The service was excellent, the only down side was the wait to drive my car away. Having to wait for the financial person who was trying to get other deals completed.

Sales

Simple and easy purchase.

Sales

See first answer! The after care service was also brilliant! Talked me through everything with the car, buttons, gadgets, media station etc! Just fab!