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ABOUT SANDAL HUDDERSFIELD.

Find out more about what we do and our team.

Meet the team

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Richard Avery

Dealer Principal
  • Years at the dealership 20
  • Years in the industry 20
  • Department Management
  • Hobbies Music

James Whitefield

Sales Manager
  • Years at the dealership 13
  • Years in the industry 19
  • Department Sales
  • Hobbies Walking and Spending time with Family

Howard Samuels

Corporate Sales Manager
  • Years at the dealership 4
  • Years in the industry 34
  • Department Corporate Sales
  • Hobbies Male Voice Choir and Walking the Yorkshire Countryside

Chris Cole

Assistant Sales Manager
  • Years at the dealership 2
  • Years in the industry 25
  • Department Sales
  • Hobbies Swimming and spending time with family

Chris Kendal

Retail Manager
  • Years at the dealership 9
  • Years in the industry 13
  • Department Sales
  • Hobbies Golf, Watching Rugby Union and Spending time with family

Gary Millaird

Retail Manager
  • Years at the dealership 6
  • Years in the industry 12
  • Department Sales
  • Hobbies Motor Racing, Dog Walking and spending time with the family

Martin Sammon

Retail Manager
  • Years at the dealership 1
  • Years in the industry 10
  • Department Sales
  • Hobbies Grazing, Shooting, Dancing, Pilates.

Kate Knowd

Sales Executive
  • Years at the dealership 2
  • Years in the industry 2
  • Department Sales
  • Hobbies Cooking, Music and Driving

Giles Brett

Sales Executive
  • Years at the dealership 1
  • Years in the industry 10
  • Department Sales
  • Hobbies Golf, Eating Out and Spending Time with the Family

James Hammond

Sales Executive
  • Years at the dealership 1
  • Years in the industry 10
  • Department Sales
  • Hobbies Motor Racing & Pets

Stacy Rymer

Sales Executive
  • Years at the dealership 1
  • Years in the industry 3
  • Department Sales
  • Hobbies Gym & Films

Thomas Yau

Sales Executive
  • Years at the dealership 4
  • Years in the industry 4
  • Department Sales
  • Hobbies MMA, Tennis, Texas Hold'em Poker

Tom Jennings

Sales Executive
  • Years at the dealership 1
  • Years in the industry 5
  • Department Sales

Janet Townend

Sales Executive
  • Years at the dealership 11
  • Years in the industry 19
  • Department Sales
  • Hobbies Horse Riding

Danny Wright

Sales Executive
  • Years at the dealership 11
  • Years in the industry 16
  • Department Sales
  • Hobbies Golf, Fishing & Spending time with the family

Alison Taylor

BMW i Genius
  • Years at the dealership 12
  • Years in the industry 12
  • Department Sales
  • Hobbies Horse Riding

Sam Chadwick

Product Genius
  • Years at the dealership 1
  • Years in the industry 1
  • Department Sales
  • Hobbies Cycling

Gareth Virr

Concierge
  • Years at the dealership 5
  • Years in the industry 5
  • Department Reception
  • Hobbies Football

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

staffs in service dept. are really helpful, they tell me how to claim the insurance step by step patiently, very quick response, really appreciate!

Service

This was a tyre swap and wheel collect - all dealt with properly and cleanly

Service

As always all the staff were friendly and polite. I had the use of a loan car for the day and it was all processed in a friendly manner.

Service

My car was bumped/scratched whilst in your possession. You kept me waiting to tell me. There was no good will gesture offered I had to push for something. I had to chase after a week of being told the scratch was being sorted to see when it was going

Service

Please see my above comments.However, this is not the first time I have been kept waiting for hours longer than arranged and several years ago when a new tyre was needed to pass the MOT, they fitted a different make of tyre to the existing ones.

Service

Only minor gripe not service's fault - had part to collect (wind deflector) which was put into the wrong car and had to be returned by that car's owner and collected a week later

Service

Booked in for a 90 minute fast service, service took 130 minutes. The reception staff were not very friendly.

Service

As above

Service

Service was exemplary from start to finish. Only wish I could remember who dealt with me, as he was extremely professional and talked me through the whole process.

Service

For the second time in few weeks there has been a problem with the roof mechanism (Z4) and despite allowing Sandal a full 5 working days this time the car was returned with the problem not fixed.Delay has been in excess of 1 month

Service

Was kept waiting a long time.

Service

Again difficult to score as the dealer is working to BMW’ advice/instruction.

Service

because its true.

Service

Call me

Service

Very good customer service

Service

no problems - car was collected and delivered back

Service

Car service and MOT undertaken when required with feedback on completion. Slight delay when collecting car but comfortable waiting area with drinks and newspapers available.

Service

Carried out all the work as agreed and cleaned the car. Polite and friendly reception and service advisor (Carl)

Service

Prompt and courteous service and MOT

Service

LACK OF CONTACT FROM SERVICE DEPARTMENT, AFTER ME MAKING THREE CALLS TO THEM ONLY ONE CALL RECEIVED BACK.

Service

No problems once booking was arranged

Service

had a courtesy car ready , problem diagnosed and fixed quickly

Service

Service was Thursday, dropped car off Tuesday night due to work commitments, car was ready Wednesday, a full 24 hours before it was due. Well done the Huddersfield team.

Service

Car was dirty

Service

Got told a cost and then when it came to paying the guy tried saying another price.

Service

Very friendly and planned very well

Service

Once I got in contact the service was really good. However, I found it difficult to get in contact as the service department was busy and did not return 2 calls they said they would.

Service

As I said, I could not have asked for more. This was a minor problem under warranty and was fixed swiftly and efficiently.

Service

With Japanese imports it can be difficult, but they completed the work.

Service

The service centre from first point of contact to the end product has always treated me in a professional manner plus my vehicle is well looked after.

Service

First ever disappointment . A waiting appointment to swap from winter to summer wheels after 5 months on winters led to most of day off the road 2x £12 taxi journeys.A bill for a new set of Locking Wheel Studs. Apparently due to 1 being 'seized'

Service

Had to wait 15 minutes to see service, not a complaint just an observation, if the wait had been 5minutes or less then it would have been 5 stars

Service

Because of the time it took

Service

Cost me an extra £80 to unblock a windscreen washer tube on top of my £500 service. I had a vibrating engine cover which they assured me was rectified. When the car was returned it was the same. Had to take it back and wait 3 hours for grommets fit

Service

The service was completed but the car was not cleaned either inside or out.I asked for a quotation to be prepared on repair to scratches on my Alloy wheels and perhaps complete on the day, neither was completed.Noise on front suspension not found !

Service

Very efficient cannot be faulted.

Service

Customer's interest has the priority.

Service

I had to wait around in an empty showroom for no reason. Not my idea of a premium brand.

Service

See previous answer

Service

excellent service, i travel 70 miles for there services as our local bmw dealer in derby has the worst customer service

Service

The exterior valet was poor, it would actually have been better to not bother. Also there was muck on the top of the engine in the engine compartment, it would have been more appreciated to have jet washed that more than anything else.

Service

Happy with the experience the only downside was the length of time I have to wait each visit.

Service

Service was not done correctly

Service

Very efficient and friendly service co-ordinators. Quickly arranged for loan car while waiting for part to be delivered.

Service

very good

Service

Very well looked after and a good deal negotiated.

Sales

The car had a fair few minor scratches which needed to be buffed out before we could drive it away.

Sales

We were not rushed with our decision, even though we were changing our mind. All the extra additional parts were ordered for us without any unassay hassle.

Sales

The staff at Sandal BMW Huddersfield could not have treated us better. This is our second new BMW from them and they have made the experience very special.

Sales

The centre team worked around our schedule and timing incredibly well, and made the whole process smooth and enjoyable.

Sales

Delivery was delayed due to 2 recalls and advice on delivery date changed on several occasions which affected personal plans. Otherwise fine.