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ABOUT SANDAL HUDDERSFIELD.

Find out more about what we do and our team.

Meet the team

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Richard Avery

Dealer Principal
  • Years at the dealership 20
  • Years in the industry 20
  • Department Management
  • Hobbies Music

James Whitefield

Sales Manager
  • Years at the dealership 13
  • Years in the industry 19
  • Department Sales
  • Hobbies Walking and Spending time with Family

Chris Cole

Assistant Sales Manager
  • Years at the dealership 2
  • Years in the industry 25
  • Department Sales
  • Hobbies Swimming and spending time with family

Chris Kendal

Retail Manager
  • Years at the dealership 9
  • Years in the industry 13
  • Department Sales
  • Hobbies Golf, Watching Rugby Union and Spending time with family

Gary Millaird

Retail Manager
  • Years at the dealership 6
  • Years in the industry 12
  • Department Sales
  • Hobbies Motor Racing, Dog Walking and spending time with the family

Kate Knowd

Sales Executive
  • Years at the dealership 2
  • Years in the industry 2
  • Department Sales
  • Hobbies Cooking, Music and Driving

Giles Brett

Sales Executive
  • Years at the dealership 1
  • Years in the industry 10
  • Department Sales
  • Hobbies Golf, Eating Out and Spending Time with the Family

James Hammond

Sales Executive
  • Years at the dealership 1
  • Years in the industry 10
  • Department Sales
  • Hobbies Motor Racing & Pets

Thomas Yau

Sales Executive
  • Years at the dealership 4
  • Years in the industry 4
  • Department Sales
  • Hobbies MMA, Tennis, Texas Hold'em Poker

Tom Jennings

Sales Executive
  • Years at the dealership 1
  • Years in the industry 5
  • Department Sales

Janet Townend

Sales Executive
  • Years at the dealership 11
  • Years in the industry 19
  • Department Sales
  • Hobbies Horse Riding

Sam Chadwick

Product Genius
  • Years at the dealership 1
  • Years in the industry 1
  • Department Sales
  • Hobbies Cycling

Gareth Virr

Concierge
  • Years at the dealership 5
  • Years in the industry 5
  • Department Reception
  • Hobbies Football

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

When I eventually got there, after the appalling booking system, the experience was good. On a positive note, I collected a very clean car, both inside and out with the mudflap job well done.

Service

Good booking in experience but not happy paying for a warranty issue

Service

Prompt efficient service

Service

They were able to do the work soon after contacting them and the car was ready for collection at stated time.

Service

Sandal did what they could to reduce this unfair cost and apologised

Service

Service personnel very helpful and attentive. Delivered service as discussed within timeframe

Service

Prompt, courteous, reasonable price

Service

All went very well

Service

Polite, friendly staff, kept informed.

Service

See above. Dan the salesman was very helpful in getting us the right car

Service

Everything was as planned, no issues.

Service

Having being a customer for the last 12 years (same vehicle) same standards maintained

Service

helpful and went the extra mile to sort out what was required

Service

Everything as expected

Service

Great service by all your team. Special mention must go to Kate Knowd sales executive, very friendly and knowledgeable and very helpful especially during the handover of my new car. She's a credit to your company.

Service

Service carried out to a good standard, wash and vac, done in the time window with no issues

Service

Work completed on time

Service

I was offered a while you wait appointment and a full explanation of the service

Service

Return clean car with high standard of service.

Service

No pick and drop or courtesy car (I'm even happy to pay for it)

Service

Never have any problems with Sandal Huddersfield. Great team and all staff are a credit to BMW.

Service

90 mins to change a light bulb

Service

Efficient service. Perhaps a little expensive for what is essentially basic scheduled maintenance.

Service

Usually very courteous and helpful. However as with every other garage I've ever used, I wish staff would return calls when promised, or notify me when my vehicle is ready to be collected. In general though one of the better of many I've tried.

Service

Friendly staff and the Professionalism of everyone.

Service

Went as planned

Service

Helpful and efficient. Going back. Private plate put on. I spoke to a manager called Barry on Friday the twenty nineth and told him of the difficulty I had had and he promised me an exceptional experience for pick up the Following day. As agreed I

Service

Everything on time

Service

The service was completed on time.

Service

Service team and reception staff were efficient and good. Sadly not the same can be said for the sales team. I had an enquiry in regards the purchase of an i3 and was advised that someone would come and speak with me, take me for a test drive etc.

Service

I was not happy when I asked about collect and delivery and we were asked for £15. Which I thought was unacceptable, I could not see the point of the video.

Service

They noticed an issue with my servicing and rectified it

Service

No issues other than a small problem over the price.

Service

Would have been 5 stars but for being 25 minutes late handing the car back.

Service

No issues at all

Service

I was given very sound advice which I acted on straightaway

Service

its allway a pleasure

Service

Car was washed but the winter wheels were no touch. It would be better washing after wheels were fitted. This is the second tine this has happened so obviously not taking notice of earlier reports

Service

As above found the exact car we wanted.

Service

Not only was our car repaired but valeted as well

Service

After receiving a telephone call to say the car was ready for collection, on arrival to pick the car up I had to wait a good thirty minutes for someone from service to come and see me and then they gave me the invoice for payment and car keys. Bad.

Service

They sorted my problem at short notices

Service

Visit went entirely to plan

Service

Lack of information.

Service

We had our problem sorted very quickly and a good explanation off our problem

Service

the way your sales person dealt with us was excellent,only had one problem with the car and this did get resolved at BMW own costs

Service

Great people who work for you. Reception particularly helpful

Service

Always great service would be nice to have a loyalty discount.

Service

The winner tyres were not available

Service

Top job

Service

Hand over was poor. Getting DVla letters for tax for old car. Car has been back in garage twice since it was purchases 4 weeks ago.

Service

Good service

Service

Not satisfied as I was with my old 4 series . Always get a like to like car doesn't need to be required . I was given a Mini Cooper that was manual when I drive an automatic car . Room for improvement

Service

The same fault has now been re booked in 18th November

Service

You carried out the work as promised and I collected a nice clean car inside and out. Thank you.

Service

Once again no problem

Service

Very efficient. Car was booked in for service within a week of requesting. Greeted in reception and as promised car service complete and car washed within 2 hours.

Service

Friendly team

Service

Very good

Service

seen straight away

Service

All my requirements were met

Service

one of the best garages in huddersfield if not the best.

Service

as above

Service

From initial "Meet and Greet" at Reception through to leaving the showroom the BMW staff I came in to contact with were excellent with their customer focused service. In particular the Maintenance Manager Karl Goodyear, was excellent & very attentive

Service

Excellent, professional and courteous treatment as soon as contact is made with any of the staff at all levels

Service

Sandal did what they were asked to do at the estimated cost.

Service

The whole experience was very good. My car passed it's MOT test and I was delighted on collection that it had been cleaned.

Service

The sales staff were very good and I have no complaints. I did have issue with a recall that was not handled to my satisfaction although it should be noted that once raised the issue, the service manager (Mark Huggins) stepped in and was outstanding.

Service

All staff are very friendly and helpful. Showroom is attractive and comfortable with good facilities. Janet and Chris looked after us and answered all our questions.

Sales

Car had zero fuel in when I picked it up ,despite me having prepaid for it, it was also not cleaned properly, not dried from a wash with polish marks all over

Sales

As above - great service from Kate.

Sales

Tom and Gary are great, I was a difficult customer as didn't know what I wanted but they both helped me get what I wanted

Sales

The staff member Beata who dealt with the car purchase prior to Delivery was excellent 100%.

Sales

Could not fault any part of the process.

Sales

I enjoyed the face to face experience and the staff were all pleasant but he communication was truly appalling . Phone calls were NEVER returned in line with expectation.

Sales

Daniel the sales exec.who dealt with me was really good, he took me seamlessly through the whole process. I must say I'm entirely satisfied.

Sales

The shear ease of the deal was a pleasure