OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
228 ratings and 82 comments received in the last 90 days.
14 September 2021
Usual great service received from Sandal Huddersfield.
13 September 2021
Fantastic customer service and overall experience. Beata and Giles made me feel valued and the whole experience was enjoyable - just as getting a new car should be!
11 September 2021
I was kept fully informed during the buying process
01 September 2021
Always kept informed and no issues
16 August 2021
kept in the loop the hole way every thing on time and exactly what i ordered
14 August 2021
Because the sales department Ben and Giles were outstanding and its lovely to get the service they promise.
12 August 2021
Brilliant very nice and offered me a cold can of Coke ????
06 August 2021
Sales person was excellent throughout
05 July 2021
Been friendly and helpful
13 September 2021
Proactive approach. Easy to book, at a convenient time. Excellent idea by providing the safety check. Personal service and vehicle was valeted which was a nice surprise.
13 September 2021
I can't see how the service I received could be any better
13 September 2021
Good service experience.
11 September 2021
Couldnt fault it
11 September 2021
Service was fantastic from booking my vehicle in to pick up
10 September 2021
EVERYTHING SORTED QUICKLY
10 September 2021
By the excellent work done by Alex in pre-empting the parts needed to effect a speedy repair. He kept me updated on progress and this allayed my anxiety that the vehicle wouldn't be ready in time.
07 September 2021
satisfied with the service
06 September 2021
The car was washed and sanitised and ready on time. Completely satisfied.
06 September 2021
Seem less.
16 September 2021
It's been a pleasure to go into the BMW centre. Janet Townsend, who helped us to buy the car, was fantastic! All the staff are very friendly & efficient.