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ABOUT SANDAL HUDDERSFIELD.

Find out more about what we do and our team.

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Meet the team

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James Whitefield

Sales Manager
  • Years at the dealership 13
  • Years in the industry 19
  • Department Sales
  • Hobbies Walking and Spending time with Family

Chris Cole

Assistant Sales Manager
  • Years at the dealership 2
  • Years in the industry 25
  • Department Sales
  • Hobbies Swimming and spending time with family

Chris Kendall

Retail Manager
  • Years at the dealership 9
  • Years in the industry 13
  • Department Sales
  • Hobbies Golf, Watching Rugby Union and Spending time with family

Gary Millaird

Retail Manager
  • Years at the dealership 6
  • Years in the industry 12
  • Department Sales
  • Hobbies Motor Racing, Dog Walking and spending time with the family

Giles Brett

Retail Manager
  • Years at the dealership 4
  • Years in the industry 10
  • Department Sales
  • Hobbies Golf, Eating Out and Spending Time with the Family

James Hammond

Sales Executive
  • Years at the dealership 1
  • Years in the industry 10
  • Department Sales
  • Hobbies Motor Racing & Pets

Janet Townend

Sales Executive
  • Years at the dealership 11
  • Years in the industry 19
  • Department Sales
  • Hobbies Horse Riding

Beata Khennas

Sales Executive
  • Years at the dealership 1
  • Years in the industry 1
  • Department Sales

James Thomason

Sales Executive
  • Years at the dealership 1
  • Years in the industry 1
  • Department Sales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Never had any problems so far in 34 years

Service

Everything went well, all work done to a good standard and at a reasonable price

Service

Always welcoming.

Service

Tyres replaced efficiently.

Service

Good friendly and efficient service. Shame the pricing has gone up which cannot be put down to Brexit.

Service

Friendly staff and environment . Competitive price.

Service

As explained above, together with excellent repair results.

Service

Looked after from start to finish

Service

The whole process was dealt with efficiently.

Service

Kept informed of progress on service an good experience in a COVID safe environment

Service

They did what was required.

Service

Despite a small setback involving my mirror needing to be replaced, my service advisor Jeanette was very straight forward and honest with me throughout, she organised a fast turnaround and had the replacement part ordered overnight.

Service

Great customer service and assurance that the quality of repair and service will be to a high standard

Service

Very professional service and kept me updated throughout.

Service

excellent service. Video inspection email is a nice touch and helps customers understand the process. Further to that Alex Wynn who dealt with me was professional, welcoming and helpful. It is a credit to a dealership to have staff like that.

Service

Full report on what had been done.

Service

Although it took longer than I expected to resolve the problem with the rattling in the driver's door, the situation appears to have been resolved.

Service

Clockwork service. No issues at all.

Service

very pleasant to deal with

Service

All good

Service

Excellent again made me feel part of the BMW family. Keep me updated at all stages.

Service

Always helpful & courteous.

Service

From leaving the car to picking it up was a pleasure , the service was carried out to perfection and kept us updated to when we could collect after service

Service

We were cometely satisfied and the car was returned in a spotless condition.

Service

Attention to detail and conscious of individual needs

Service

Professional

Service

Good friendly staff.

Service

service arranged at short notice , carried out to my total satisfaction, was updated by dealership (Antony Wood @ Sandal Hudderfield)

Service

Pleasant representative ready on time as promised

Service

Easy to book, had a convenient waiting appointment, everything completed on time with good feedback on my vehicle condition from service dept rep.

Service

Service representative listened to my concerns and acted accordingly. Professional and caring.

Service

This is my 3rd BMW I wish id bought sooner

Service

Very satisfied

Service

Well communicate to the customer.

Service

No issues with any aspect of the service provided.

Service

Anthony kept in touch with me regularly and he was very supportive

Service

Great, prompt and efficient service

Service

Fabulous and kept me informed on my vehicles all the way through

Service

Good experience

Service

STAFF ARE VERY FRIENDLY AND HELPFUL

Service

Good service

Service

No issues

Service

Pleased with the result and explanation from the email

Service

Service and experience as expected

Service

Did what was required.

Service

The service from Sandal is always first class

Service

Excellent service. Brilliant work. Very good experience from start to end. 10/10

Service

Always welcoming and give excellent service.

Service

Recall Also free health check

Service

On time and explanation full of details

Service

Excellent, booked me in at short notice and they got the work done on time.

Service

Never any issues once works complete.

Service

All good ...

Service

Carried out repairs dropped car back off to me at home. Giles and Alex kept me up to date and helped with my tyre claim making bit easy to deal with.

Service

Excellent customer services

Service

Staff very friendly, system set up to a covid environment.

Service

Very happy to be looked after by professional people

Service

Fabulous service in a very efficient COVID safe environment.

Service

Give me a price of how much it was going to cost before they started work.

Service

Did what they said they were going to do

Service

Real great service all round.

Service

Thorough service and a video to inform us of the state of the car.

Service

Friendly, efficient service

Service

Vehicle was dealt with quickly and efficiently and with courtesy.

Service

Prompt upgrade which meant I could sit and wait while it was done. Really liked getting the video so I could see the checks that have been done underneath the car and the tyres.

Service

No issues. COVID safe.

Service

They were fine, to be fair all I did was sit there and wait and in the current climate, not sure what else they could do, given there is no refreshments

Service

Car was serviced quickly at the booked in time. Video reviewed the health check

Service

Excellent service from arranging appointment through to collection on completion. High level of communication throughout.

Service

I was very satisfied with the service and appreciated the video taken of my car whilst doing a inspection . I think I would have been completely satisfied if my car was valeted post inspection.

Service

Couldn't fault it!

Sales

I liked the emailed updates about the processes the car was going through when getting made and delivery was not delayed

Sales

Kate was amazing for us and managed to find exactly what we needed within 5 days. It was the perfect experience.

Sales

Excellent

Sales

Really efficient and delivery and pick up were all done quickly

Sales

The team made the handover of my new vehicle feel exciting and special.

Sales

Chris Kendal was extremely helpful in guiding me through the options for my latest contract, ultimately resulting in a fantastic deal on a car I never even dreamed of owning. Everything was open/honest and I was kept fully informed at every step.

Sales

Service and communication from start to finish was 1st class

Sales

Efficient and helpful service

Sales

Despite covid restrictions I was very impressed by the quality of service. Ben was very accommodating throughout. Thank you!

Sales

Special mention to Beata Khennas, so passionate and so helpful, brilliant service

Sales

I have dealt with Kate Knowd and Chris Kendal for the second time ,with my second purchase and the customer service they gave was great again.

Sales

Excellent support from Janet Townend - sales advisor, who gives a friendly and personal interaction. And a go to for any query and future purchases! Always helpful when selecting the correct car and ensures a smooth hand over every time.

Sales

Very satisfied. Buying a car during a lockdown was interesting. All my enquiries were answered very quickly and reassuringly. This gave me confidence in my purchase.

Sales

I only entered the centre twice - once to sign some papers and then to collect my car due to UK lockdown rules. However, despite the circumstances, I felt like a highly valued customer and never felt under any pressure to buy add-ons.

Sales

Service was excellent from start to finish

Sales

Was very organised, showroom was very clean tidy and all the rules around Covid 19 was Applied

Sales

The outcome was as expected and dealer very accommodating

Sales

Excellent staff who know their products. But it's more. They know how to interract with you as a customer. That takes more than training. It requires selecting the right people in the first place and trusting them to do things in the right way.

Sales

Excellent customer service. Felt special

Sales

Other than having the vehicle debadged whilst I waited (not a problem) all was as expected. Odd buying a car on the web but very pleased with the vehicle.

Sales

Very happy with service

Sales

With Covid worries and being new to motability, all our fears and questions were answered and reassurance given to any negatives we had. The dealership itself was welcoming and professional. Well done and thank you

Sales

Always felt welcome by all staff

Sales

It was smooth and easy and everything was explained clearly at each stage

Sales

Any question I had, was answered. On the day of delivery, we encountered an issue with the car I was part-exchanging and Ben ensured that nothing ruined my

Sales

Your professionalism was first class