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ABOUT SANDAL HUDDERSFIELD.

Find out more about what we do and our team.

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James Whitefield

Sales Manager
  • Years at the dealership 13
  • Years in the industry 19
  • Department Sales
  • Hobbies Walking and Spending time with Family

Chris Cole

Assistant Sales Manager
  • Years at the dealership 2
  • Years in the industry 25
  • Department Sales
  • Hobbies Swimming and spending time with family

Chris Kendall

Retail Manager
  • Years at the dealership 9
  • Years in the industry 13
  • Department Sales
  • Hobbies Golf, Watching Rugby Union and Spending time with family

Gary Millaird

Retail Manager
  • Years at the dealership 6
  • Years in the industry 12
  • Department Sales
  • Hobbies Motor Racing, Dog Walking and spending time with the family

Giles Brett

Retail Manager
  • Years at the dealership 4
  • Years in the industry 10
  • Department Sales
  • Hobbies Golf, Eating Out and Spending Time with the Family

James Hammond

Sales Executive
  • Years at the dealership 1
  • Years in the industry 10
  • Department Sales
  • Hobbies Motor Racing & Pets

Janet Townend

Sales Executive
  • Years at the dealership 11
  • Years in the industry 19
  • Department Sales
  • Hobbies Horse Riding

Beata Khennas

Sales Executive
  • Years at the dealership 1
  • Years in the industry 1
  • Department Sales

James Thomason

Sales Executive
  • Years at the dealership 1
  • Years in the industry 1
  • Department Sales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Staff friendly helpfull and professional.

Service

Was seamless

Service

Sandal customer service, sales and servicing are a cut above the rest, I have had many dealings over a few years with Sandal and have never been disappointed. A top dealership in all respects.

Service

Met expectations

Service

Went above and beyond to sort my needs

Service

I have taken a number of cars to Sandal over the years. The service I received this time was the best service I have ever received. Everyone was so helpful and my car had the best valet it's ever had after a service!

Service

The gentleman I was dealing with was very helpful.

Service

Very helpful and provided us with a loan vehicle

Service

Waiting facilities excellent but main reason for 5 star review this time was the video vehicle check provided by Shannon in the workshop. Very clear, very transparent, giving confidence that only necessary maintenance work would be recommended.

Service

Excellent service

Service

Great job done

Service

Quick service. Price advised before work carried out. Video of visual health check received.

Service

always look after me

Service

Work carried out fast

Service

Excellent service and communicatiin

Service

the excellent way you are treated

Service

No issues.

Service

All good. Was able to drop my car off late the night before. The recall was sorted effectively and my car got a good clean inside and out, all free of charge which was a nice surprise.

Service

We got a complimentary health check on car even though it was only in for a fault.

Service

Work carried out on time

Service

Staff were friendly and helpful. Car was ready when they said it would be.

Service

Fast and efficient. Very helpful with everything. Customer service was brilliant

Service

On time, everything explained, good video summary

Service

Completely happy - thank you.

Service

Easy booking process, very punctual supported by professional, informative and courteous staff.

Service

Great service as usual

Service

Excellent service

Service

Work was completed quickly and efficiently. No problems at all and the car clean/valet was excellent

Service

The service was very good

Service

Job on the car was done excellenty Car was cleaned and washed

Service

A very smooth experience, all went well, my first interaction with BMW as an owner

Service

Couldn't have done anymore

Service

A very good overall experience.

Service

as above kept well informed by Carl

Service

From my recent experience at Sandal it is clear they keep to the highest standards as expected.

Service

Service very efficient

Service

Vehicle YH55HSL needed a new DME. Excellent response from the servic advisor.

Service

Excellent customer service and communication

Service

Prompt, efficient and excellent in comunicatio, keeping client up to date is important to me.

Service

Always a professional service. On time.

Service

Alex kept me informed and car returned clean and serviced as expected by 2pm as needed.

Service

Easy to book, friendly and helpful staff and I was kept well informed.

Service

Appointment made at short notice with no problems. Friendly happy staff. Always kept appraised and updated. Lovely showroom atmosphere. Anthony was very helpful and checked in with me.

Service

A job well done. Especially the final valeting .

Service

Never had any problems so far in 34 years

Service

Everything went well, all work done to a good standard and at a reasonable price

Service

Always welcoming.

Service

Tyres replaced efficiently.

Service

Friendly staff and environment . Competitive price.

Service

As explained above, together with excellent repair results.

Service

Good friendly and efficient service. Shame the pricing has gone up which cannot be put down to Brexit.

Service

Looked after from start to finish

Service

Kept informed of progress on service an good experience in a COVID safe environment

Service

The whole process was dealt with efficiently.

Service

They did what was required.

Service

Great customer service and assurance that the quality of repair and service will be to a high standard

Service

Despite a small setback involving my mirror needing to be replaced, my service advisor Jeanette was very straight forward and honest with me throughout, she organised a fast turnaround and had the replacement part ordered overnight.

Service

Full report on what had been done.

Service

Very professional service and kept me updated throughout.

Service

excellent service. Video inspection email is a nice touch and helps customers understand the process. Further to that Alex Wynn who dealt with me was professional, welcoming and helpful. It is a credit to a dealership to have staff like that.

Service

Clockwork service. No issues at all.

Service

Although it took longer than I expected to resolve the problem with the rattling in the driver's door, the situation appears to have been resolved.

Service

All good

Service

very pleasant to deal with

Service

Excellent again made me feel part of the BMW family. Keep me updated at all stages.

Service

Always helpful & courteous.

Service

From leaving the car to picking it up was a pleasure , the service was carried out to perfection and kept us updated to when we could collect after service

Service

We were cometely satisfied and the car was returned in a spotless condition.

Service

Attention to detail and conscious of individual needs

Service

Professional

Service

Pleasant representative ready on time as promised

Service

service arranged at short notice , carried out to my total satisfaction, was updated by dealership (Antony Wood @ Sandal Hudderfield)

Service

Good friendly staff.

Service

Easy to book, had a convenient waiting appointment, everything completed on time with good feedback on my vehicle condition from service dept rep.

Service

This is my 3rd BMW I wish id bought sooner

Service

Service representative listened to my concerns and acted accordingly. Professional and caring.

Service

Been friendly and helpful

Sales

I was delighted with the purchase, Kate Knowd was fantastic and went the extra mile throughout my recent purchase. I found her to be very professional, friendly and an absolute pleasure to deal with, as were the other staff involved in my purchase.

Sales

Particular credit must go to Ben and Giles both of whom were excellent. The customer service from Ben before and after was first class

Sales

All the staff at BMW are kind supportive it's a pleasure to go and select my vehicle,

Sales

There helpful and always call me by my first name

Sales

I liked the emailed updates about the processes the car was going through when getting made and delivery was not delayed

Sales

Couldn't fault it!

Sales

Kate was amazing for us and managed to find exactly what we needed within 5 days. It was the perfect experience.

Sales

Excellent

Sales

Really efficient and delivery and pick up were all done quickly

Sales

The team made the handover of my new vehicle feel exciting and special.

Sales

Chris Kendal was extremely helpful in guiding me through the options for my latest contract, ultimately resulting in a fantastic deal on a car I never even dreamed of owning. Everything was open/honest and I was kept fully informed at every step.

Sales

Service and communication from start to finish was 1st class

Sales

Efficient and helpful service

Sales

Despite covid restrictions I was very impressed by the quality of service. Ben was very accommodating throughout. Thank you!

Sales

Special mention to Beata Khennas, so passionate and so helpful, brilliant service