No news found with your current search criteria.
No filters have been added
No news found with your current search criteria.
Proactive approach. Easy to book, at a convenient time. Excellent idea by providing the safety check. Personal service and vehicle was valeted which was a nice surprise.
I can't see how the service I received could be any better
Good service experience.
Couldnt fault it
Service was fantastic from booking my vehicle in to pick up
By the excellent work done by Alex in pre-empting the parts needed to effect a speedy repair. He kept me updated on progress and this allayed my anxiety that the vehicle wouldn't be ready in time.
EVERYTHING SORTED QUICKLY
satisfied with the service
The car was washed and sanitised and ready on time. Completely satisfied.
The inspection was free of charge, was done whilst I waited and I got a video of the underside of the car etc. The car was cleaned and vacuumed before returning it to me. All very slick and professional.
Always super friendly staff, thorough services & feature videos of the service process of my car which is such a neat little touch. 5/5
Staff approachable and helpful. Receptionist really friendly and Lexi (on service) really knowledgeable and kept me fully up to date.
Excellent, friendly and efficient, got the job done, all good.
Nice to have a video walk around
Staff are very friendly.
Nice people, easy to do business with, they go the extra mile to make sure you are completely satisfied.
Everything was clear and explained in full, the video of the inspection was well presented.
Quick and all timings met.
It was very good... plus standard in respect of Covid by staff(distancing/masks) was excellent and made feel like a safe environment
Well received by staff, and work completed as promised
Friendly, helpful staff. Kept me informed as to progress, and on picking up the vehicle they explained what had been done and the suggested running-in process.
Great people and good service
Efficient and experienced staff who clearly put customer service a priority an excellent dealership
Service completed on time and below budget and quoted price
Very polite and professional.
Problem fixed under warranty, staff kept me informed of progress. Professional and friendly staff
What seemed a minor problem turned out to be a bigger job than anticipated but was resolved without question under warranty.
Polite, courteous and very efficient.
Service department listened and did everything that I has was concerned about
There was a big list of items to sort with my newly bought 21 year old 728i. These were handled well, and I am just awaiting some parts from Germany for all to be completed.
All work completed as agreed and good communication re: costs and recommendations fir the future.
Over all service was exceptional
BMW service representative Jeanette who kept me regularly informed during the length of time my vehicle was in the workshop. This is the second time that this employee has looked after me. Personable, polite, polished, punctual.
Everyone is plesent & knows thier job well & good at thier jobs so I feel comfortable relying on them to look after my car.
Excellent service at short notice
All work done as requested in a timely manner
Work of a good standard was done on my 21 year old car
It's what you expect from BMW
On this occasion the problem was identified and rectified in a timely fashion.
Whilst the car was in for a service, it was also subject to a re-call. After it had been in the garage I noticed that the re-call message was still showing in the car. Having contacted the Service Dept, they were very prompt in sorting out the issue.
Prompt and did what they said, when they said they would do it
Very efficient and easy to arrange service , the service plan I have makes it very worry free .
Staff polite, answered any questions I had regarding the service and done in a timely fashion.
Staff friendly helpfull and professional.
Sandal customer service, sales and servicing are a cut above the rest, I have had many dealings over a few years with Sandal and have never been disappointed. A top dealership in all respects.
Went above and beyond to sort my needs
I have taken a number of cars to Sandal over the years. The service I received this time was the best service I have ever received. Everyone was so helpful and my car had the best valet it's ever had after a service!
The gentleman I was dealing with was very helpful.
Waiting facilities excellent but main reason for 5 star review this time was the video vehicle check provided by Shannon in the workshop. Very clear, very transparent, giving confidence that only necessary maintenance work would be recommended.
Very helpful and provided us with a loan vehicle
Great job done
Quick service. Price advised before work carried out. Video of visual health check received.
always look after me
Excellent service and communicatiin
Work carried out fast
the excellent way you are treated
All good. Was able to drop my car off late the night before. The recall was sorted effectively and my car got a good clean inside and out, all free of charge which was a nice surprise.
We got a complimentary health check on car even though it was only in for a fault.
Work carried out on time
Staff were friendly and helpful. Car was ready when they said it would be.
It's been a pleasure to go into the BMW centre. Janet Townsend, who helped us to buy the car, was fantastic! All the staff are very friendly & efficient.
Usual great service received from Sandal Huddersfield.
Fantastic customer service and overall experience. Beata and Giles made me feel valued and the whole experience was enjoyable - just as getting a new car should be!
I was kept fully informed during the buying process
Always kept informed and no issues
kept in the loop the hole way every thing on time and exactly what i ordered
Because the sales department Ben and Giles were outstanding and its lovely to get the service they promise.
Brilliant very nice and offered me a cold can of Coke ????
Sales person was excellent throughout
Been friendly and helpful
I was delighted with the purchase, Kate Knowd was fantastic and went the extra mile throughout my recent purchase. I found her to be very professional, friendly and an absolute pleasure to deal with, as were the other staff involved in my purchase.
Particular credit must go to Ben and Giles both of whom were excellent. The customer service from Ben before and after was first class