OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
225 ratings and 119 comments received in the last 90 days.
05 October 2025
Excellent staff, our salesperson, Jane is 1st class
03 October 2025
Smooth process and everyone we dealt with was really helpful.
30 September 2025
Top class from start to finish
29 September 2025
I am always impressed with Sandal BMW Huddersfield. The purchase and handover of my new X3 was very straightforward and satisfactory.
28 September 2025
Very quick turn around
25 September 2025
Excellent staff in particular Mia Kelly. She was very professional & knowledgeable.
25 September 2025
Despite a small issue with a service light on, he fulfilled my requests to make the unveiling of the car special for the kids and made them part of the sale and the handover.
21 September 2025
Their professional approach throughout our experience provides with a necessary assurance.
16 September 2025
Updated along the way
12 October 2025
quick and easy
12 October 2025
Very pleasant staff indeed without appearing to be putting false smile for the customers. Even the mechanic who I spoke to in the car park was really pleasant to speak to.
12 October 2025
My cars are all 24 years old and they still maintain them
12 October 2025
Time wasted by issue not being resolved & having to go back to raise the issue & to have to rebook in for 3 weeks time so the issue will continue to impact the operation of the car
11 October 2025
All in order and very good valeting inside and especially outside.
10 October 2025
Long waits when you leave your car keys No contact during the day When you ring no one available to answer.
10 October 2025
GOOD
08 October 2025
Very efficient and helpful.
07 October 2025
Excellent staff, seamless experience
07 October 2025
Good communication, helpful and completed the job quickly. Would have got 5 stars but noticed that the washer fluid hadn't been topped up which I'd expect for a £500+ major service.
09 October 2025
I can't think of anything which could have been done better.